Shubham Goyal
Summary
Software Testing Professional with 10 years of experience in Manual and Automation testing, focusing on Salesforce applications (Sales, Service and Experience cloud) with 7.8 Years of experience. Skilled in Functional, API and mobile testing across various platforms.
Overview
13
13
years of professional experience
1
1
Certification
Work History
Salesforce QA Lead
Wipro (Client: Meta)
06.2025 - Current
- Experience with CI/CD tools (Azure DevOps, GitHub Actions, Jenkins).
- Designed and executed automated test scripts, reducing manual testing time by 50%.
- Used CI and CD automation testing using Selenium to effectively assess application function and user experiences.
- Migrated Selenium automation test scripts to Copado (CRT), ensuring seamless integration and execution.
- Working knowledge of AI/ML testing concepts, including AI‑driven test generation and validation techniques.
- Perform functional, integration, regression, and validation testing for Salesforce features.
- Led QA team of four members, assisting troubleshooting for encountered problems.
Salesforce QA Lead
Lancesoft (Client: BMC Software)
05.2023 - 05.2025
- Create detailed test plans, test cases, and test strategies aligned with Salesforce features and releases.
- Validate Salesforce custom objects, Apex classes/triggers, Visualforce pages, Lightning Components, and Flows.
- Tested Salesforce CPQ configuration and pricing processes, resulting in 20% reduction in quote generation time.
- Owned automation testing using Selenium with Python, then migrated to Provar.
- Automated testing processes utilizing Provar to boost efficiency.
- Participated in Refinement Meetings, Sprint Planning, and Retrospective meetings.
Salesforce QA Lead
Dil Mil
01.2022 - 04.2023
- Involved in executing Functional test cases for all modules on different platforms like Desktop Browser, Android and iOS.
- Participated in automation testing using AccelQ for test execution and coverage.
- Defect triage, daily stand up, stakeholder's meetings experience.
- Trained junior team members of quality standards and testing procedures.
Salesforce QA Lead
Mindtree (Client: Wolters Kluwer)
07.2020 - 01.2022
- Led functional testing and end-to-end test execution, improving testing efficiency by implementing best practices and mentoring junior testers.
- Involved in Salesforce testing across Sales and Service Cloud modules.
- Involved in API testing using POSTMAN and Swagger UI.
- Participated in writing, executing, and reviewing test cases using Azure Test Plans.
- Executed automation scripts using Selenium and AccelQ for end-to-end testing.
Salesforce QA Lead
Mindtree Limited (client: DHL)
01.2020 - 07.2020
- Conduct Salesforce testing for Sales and Service Cloud implementations and releases.
- Developing functional testing plans and performing end-to-end phases of test execution.
- Documenting functional, regression, and acceptance testing procedures.
- Tracking defects found at software release phase and develop test data to be used in software development life cycle.
- Participating in Status and Review Meetings with the client.
Test specialist
Mindtree Limited (client: P&G)
06.2019 - 01.2020
- Conducted comprehensive end-to-end test execution phases.
- Involved in Monitoring Campaigns on daily basis.
- Involved in writing, executing and reviewing of test cases.
- Involved in defect retesting and regression testing for every release.
- Participating in Status and Review Meetings.
Test Specialist
Mindtree Limited (client: Cargill)
07.2018 - 06.2019
- Maintained up-to-date knowledge of testing methodologies and software development life cycles.
- Prepared test reports, compiling findings and analysing results.
- Participated in sprint planning meetings, contributing insights on testability of features.
- Prioritised test scenarios based on risk and impact, focusing efforts on critical functionality areas.
- Managed end-to-end and user acceptance testing, following guidelines and policies.
Test specialist
Mindtree Limited (client: Titan)
04.2018 - 07.2018
- Involved in writing, reviewing and executing test cases.
- Involved in executing Functional test cases for all modules on different platforms like Desktop Browser, Mobile Browser, Android and iOS.
- Involved in API testing using POSTMAN.
QA Engineer
Eukti Learning Solutions
09.2015 - 04.2018
- Involved in executing Functional test cases for all modules on different platforms like Desktop Browser, Mobile Browser & Android.
- Involved in Salesforce testing- Sales and Service Cloud.
- Involved in Mobile Testing includes Devices, Tablet and App Testing.
- Involved in Writing, Reviewing and Execution of Test cases.
- Performed testing like Smoke, Sanity, GUI, Adhoc, Cross Browser Testing and Regression Testing.
Manual tester
Collabera Technologies (client: HCL)
11.2013 - 03.2014
- Involved in executing Functional test cases on SmartTV boards and panel w.r.t different regions.
- Developed test cases using test case design technique.
- Involved in Writing, Reviewing and Execution of Test cases.
- Performed testing like Smoke, Sanity, GUI, Adhoc, Cross Browser Testing and Regression Testing.
Education
B.E. - Electronics & Communications
Shri Ram Institute of Technology
Jabalpur, MP01-2012
Skills
- Salesforce testing
- Selenium (Python)
- Provar
- Experience Cloud
- Service Cloud
- Sales Cloud
- AccelQ
- Playwright
- Test case preparation
- Functional Testing
- Agile Methodology
- End to End Testing
- API testing
- Mobile testing
- Copado Robotic testing (CRT)
- JIRA
- Smoke/ Sanity testing
- Regression testing
- Bug Life Cycle
- Test Planning
Certification
ISTQB
Salesforce Cerified Platform Admin
https://www.linkedin.com/in/shubham-goyal-0235b157/
Timeline
Salesforce QA Lead
Wipro (Client: Meta)
06.2025 - Current
Salesforce QA Lead
Lancesoft (Client: BMC Software)
05.2023 - 05.2025
Salesforce QA Lead
Dil Mil
01.2022 - 04.2023
Salesforce QA Lead
Mindtree (Client: Wolters Kluwer)
07.2020 - 01.2022
Salesforce QA Lead
Mindtree Limited (client: DHL)
01.2020 - 07.2020
Test specialist
Mindtree Limited (client: P&G)
06.2019 - 01.2020
Test Specialist
Mindtree Limited (client: Cargill)
07.2018 - 06.2019
Test specialist
Mindtree Limited (client: Titan)
04.2018 - 07.2018
QA Engineer
Eukti Learning Solutions
09.2015 - 04.2018
Manual tester
Collabera Technologies (client: HCL)
11.2013 - 03.2014
B.E. - Electronics & Communications
Shri Ram Institute of Technology