Shubham Jain
Analytics Consultant
Delhi
Summary
- To leverage my extensive experience in data analytics and project management to drive strategic decision-making and deliver impactful solutions in the healthcare and insurance sectors.
- 9+ years of data analytics experience in healthcare and insurance industries.
- Proven track record in project management, leading cross-functional teams, and driving data-driven decision-making processes.
- Expertise in utilizing tools such as QlikSense, Power BI, Tableau, Excel (including VBA), and SAS to derive actionable insights.
- Demonstrated ability to increase project budgets, streamline processes, and deliver value-added solutions to clients.
- Proven ability to lead, mentor, and develop team members, fostering a collaborative and growth-oriented work environment.
Overview
9
9
years of professional experience
4
4
Certificates
Work History
Decision Analytics Consultant
ZS Associates
11.2021 - Current
- Lead the patient services analytics and COE projects
- Support and facilitate data enabled decision making for clients by providing and communicating qualitative and quantitative analytics
- Assisted clients in understanding complex data sets through clear visualizations that emphasized key trends.
- Partnered with sales leadership to design incentive plans that drove consistent growth while maintaining company profitability goals.
- Provide thought leadership and innovation within projects and practice areas
- Identify and prioritize KPIs and design dashboard wireframes with business stakeholders
- Collaborated with project leadership to define project scope and develop approach
- Increased project yearly budget by 28% YOY through effective business development strategies
- Brainstorm with clients on patient support programs and its impact assessment
- In COE, support various Sales force projects like IC design, IC payouts, Call Plan design and refinement, reporting, targeting and segmentation
- Support the field force size of 3000+ for US for respective franchises
- Mentor and groom team members for professional development.
Senior Analyst
Novartis
06.2019 - 11.2021
- Provide sales force analytics services to Novartis customers (CPO & regional marketing and sales teams) on various medium-high complexity sales force analytical reports
- Lead whole Canada engagements across all divisions in FFO
- Responsible for whole Incentive compensation process for Canada Region across all divisions like Canada Pharma, Canada Oncology and Canada Sandoz
- Processed whole Call Planning activity for Canada Pharma and Oncology
- Managing whole project of Canada reporting single handedly across all divisions
- Coordinate with the team to Design new interfaces, Dashboards, visualization on Excel (VBA), Qliksense and Tableau.
Business Associate
Publicis Sapient
08.2018 - 06.2019
- Manage project lifecycle, staffing pipeline and Invoicing for the client account, which involves Oracle management and good understanding of the processes for running the account(s) with support
- Coordinate with project leadership and various internal teams like staffing team, Billing and collections team, Deal administration team, Finance team etc
- Identify operational and financial issues and concerns and work with others to address
- Highlights issues, risks and concerns to the team lead with suggesting possible resolution to the issues highlighted
- Prepare account Ops dashboard and present the key information in a logical order with some oversight.
Senior Analyst
Xceedance
07.2017 - 08.2018
- Supervise team and ensure deliverables and SLAs are met
- Review risk of various sublines like auto liability, Healthcare Hospitals and submissions related to general liability, Professional liability, Auto liability and product related risks
- Consulting client in doing the carrier wise studies and variance from the experience from the broker, and the development of losses across various years, changes the exposure piece through online portals and insurance structural changes across the years
- Coordinate with the team to Design new Interfaces, Dashboards, Visualisation on Excel(VBA) and Tableau.
Analyst
Xceedance
01.2016 - 06.2017
- Responsible for looking overall Claims Domain, End to End of claim life cycle and Process Mapping
- Identifying and sharing more opportunities in claims Domain in terms of knowledge sharing
- Preparing monthly Knowledge Aptitude Test to gauge the knowledge of the team members
- Performed Quality check so that the deliverables are as per the customer standards adhering to the deadlines.
Data Analyst
Xceedance
04.2015 - 12.2015
- Working in underwriting department as a Data analyst
- Compilation and review of risk of various sublines like auto liability, Healthcare Hospitals and submissions related to general liability and product related risks
- Consulting client in doing the carrier wise studies and variance from the experience from the broker, and the development of losses across various years, changes the exposure piece through online portals and insurance structural changes across the years.
Education
MBA - Finance
Symbiosis University
04.2001 -
Bachelor of Commerce (Hons.) - Economics And Finance
Delhi University
04.2001 -
Skills
Data Analytics: Advanced proficiency in analyzing and interpreting complex datasets to drive business insights and decision-making
Project Management: Extensive experience leading projects from inception to completion, ensuring timely delivery and client satisfaction
Tools & Technologies: Expertise in QlikSense, Power BI, Tableau, Excel (including VBA), SAS, with a focus on leveraging technology to enhance analytical capabilities
Leadership & Collaboration: Strong leadership skills with a focus on team building, mentorship, and fostering a collaborative work environment
Communication: Excellent verbal and written communication skills, adept at presenting findings and recommendations to diverse stakeholders
Certification
Property & Casualty Insurance (Intro 320) Certified from The Institutes, US (2018- Xceedance)
Academicandprofessionalcredentials
- Post Graduation in Business Administration from Symbiosis University
- B.com (H) Graduate from Delhi University
- XII from C.B.S.E., Delhi
- X from C.B.S.E., Delhi
Linguisticabilities
English & Hindi
Reportingresponsibilities
- Managing multiple stakeholders from multiple regions across different divisions
- Leading whole Patient Services engagements and COE from US across all workstreams
- To understand the pain areas of stakeholders and provide the respective solution to the problem at hand.
- To bridge the gap between the goals of Stakeholders so that our combined goals can be achieved.
- Proficient with Data Management and Data Analytics
- Analyzing data and creating final Report.
- Work on multiple projects simultaneously, leveraging advanced data analytics and problem-solving techniques.
Personal Information
Date of Birth: 01/17/1997
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Affiliations
Business Analyst
Delivery Manager
Consultant
Scrum Master
Data analyst - Manager
Timeline
Decision Analytics Consultant
ZS Associates
11.2021 - Current
Senior Analyst
Novartis
06.2019 - 11.2021
Business Associate
Publicis Sapient
08.2018 - 06.2019
Senior Analyst
Xceedance
07.2017 - 08.2018
Analyst
Xceedance
01.2016 - 06.2017
Data Analyst
Xceedance
04.2015 - 12.2015
MBA - Finance
Symbiosis University
04.2001 -
Bachelor of Commerce (Hons.) - Economics And Finance
Delhi University
04.2001 -