SHUBHAM JAIN
Gurgaon
Summary
IT Project Management Engineer with extensive experience at RailTel Corporation, specializing in project coordination and stakeholder engagement. Led high-impact project deployments, achieving timely completion and high user satisfaction. Expertise in Agile methodologies, technical support, and problem-solving, with a focus on operational excellence. Proven success in optimizing business operations, enhancing efficiency, and reducing costs through strategic planning and process improvement.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Associate IT Project Management Engineer
RailTel Corporation of India Ltd
Gurgaon
12.2023 - Current
- Successfully deployed UPMRCL and CMSS instances on schedule with minimal revisions.
- Coordinated eOffice project deployment across multiple government departments.
- Facilitated kickoff meetings for key clients, including Government of Jharkhand and Bokaro Power.
- Served as liaison among stakeholders, users, and backend developers to ensure timely completion.
- Conducted user training sessions and provided ongoing technical support post-implementation.
- Monitored KPIs and project milestones using project tracking tools for accountability.
Network Engineer
NTPL Digital Service Pvt Ltd
Gurgaon
05.2023 - 11.2023
- Administered Linux and Windows servers and resolved network and system issues.
- Managed DNS, DHCP configurations and supported VMware-based virtualization.
- Ensured uptime of IT infrastructure supporting internal and client systems.
Education
Bachelor of Technology (B.Tech) - Computer Science
GL Bajaj Institute of Technology And Management
Greater Noida06-2022
Diploma in Engineering - Mechanical Engineering
Teerthanker Mahaveer University
Mordabad06-2018
Skills
- Project coordination and management
- Technical support
- Stakeholder engagement
- User training
- Client relations
- Problem solving
- Effective communication
- Team collaboration
- Product lifecycle management
- System administration (Linux and Windows)
- Networking protocols (DNS, DHCP, TCP/IP)
- Virtualization technologies (VMware)
- Agile project management (Jira, Trello, MS Project)
- Google Workspace proficiency
- Programming languages (Python, SQL)
Websites
Certification
- Google Project Management Certificate - Coursera (if completed or in progress)
- ITIL Foundation (Optional)
- Agile or Scrum Fundamentals (Optional)
Projects
eOffice Project - NIC (National Informatics Centre), Led full-cycle implementation of eOffice for government departments, improving workflow efficiency and digitizing paper-based processes., Achieved a 40% reduction in document processing time and improved departmental transparency.
Timeline
Associate IT Project Management Engineer
RailTel Corporation of India Ltd
12.2023 - Current
Network Engineer
NTPL Digital Service Pvt Ltd
05.2023 - 11.2023
Bachelor of Technology (B.Tech) - Computer Science
GL Bajaj Institute of Technology And Management
Diploma in Engineering - Mechanical Engineering
Teerthanker Mahaveer University
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