
Result-driven finance and sales professional with proven experience in auto and gold loan processing, customer relationship management, and financial operations. Demonstrated success in meeting sales targets, streamlining loan documentation, and driving client satisfaction across top institutions like Bajaj Finserv, Axis Bank, ICICI Bank, and IIFL Finance. Certified Industrial Accountant (CIA) with hands-on expertise in Tally ERP 9, GST, TDS, payroll, and advanced MS Excel.
Processed and closed over 100+ new car loan applications, achieving 100% of monthly targets consistently for 8+ months.
•Increased loan disbursal volume through effective lead conversion and relationship-building with car dealerships.
•Conducted daily coordination with 10+ automobile dealers, resulting in rise in dealership-based loan referrals.
•Improved loan approval turnaround time by streamlining document verification and customer onboarding process.
Although selected for ESAF Swasraya, I could not officially join the organization due to unavoidable personal reasons. Hence, I was not involved in any work responsibilities or employment activities with the company. Therefore, any negative feedback, if received, should not be considered attributable to me
Customer Relationship: CRM, communication, negotiation, loan counseling, customer query resolution
Sales & Business Development: Achieving sales targets, lead conversion, cross-selling financial products, dealer coordination, client retention
Loan & Banking Operations: Loan processing, gold and jewelry valuation, auto/gold/jewel loan knowledge, regulatory compliance, field operations
Technical & Soft Skills: Teamwork, attention to detail, time management, adaptability, MS Office