Shubham Kalyan Agrawal
Bangalore
Summary
Technology and product leader with 20 years of experience in managing large-scale software engineering teams and implementing cloud strategies. Demonstrated success in aligning engineering organizations with industry demands, optimizing product roadmaps, and delivering AI-driven solutions. Skilled in building high-performing teams, promoting multi-cloud adoption, and enhancing cross-functional collaboration. Focused on utilizing AI, data, and CRM technologies to drive customer value and business transformation.
Overview
19
19
years of professional experience
1
1
Certification
Work History
Founder & CPTO
Multiple Startups and Consulting Ventures
12.2023 - Current
- Led multiple ventures in AI, automation, and enterprise SaaS, focusing on communication platforms, workflow automation, and AI-driven operations. As Founder and CPTO, drove vision, product strategy, and technology execution across fast-growing platforms.
- Names: GravityILabs, Vartalaap, Callmatic.ai, Logictrix
- Developed and scaled an AI-native communication automation platform, handling over 100 million messages daily and serving 200+ enterprise clients.
- Designed and launched a generative AI-powered voice automation engine for outbound and inbound campaigns, enhancing sales, support, and collections across various industries.
- Defined product and go-to-market strategies, integrating large language models with speech technologies and real-time APIs, resulting in improved operational efficiency and contact rates.
- Recruited and mentored cross-functional teams; established engineering best practices, including scalable cloud-native architecture and observability pipelines.
- Represented ventures at high-profile industry events, strengthening market presence and partnerships.
- Advised portfolio organizations on embedding AI in portfolio and project management workflows, driving strategic alignment and execution efficiency.
- Delivered transformation roadmaps leveraging AI/ML, process automation, and analytics to modernize legacy enterprise systems.
VP of Engineering and Product
Amagi Media Labs
Bengaluru
01.2022 - 10.2023
- Company Overview: Amagi Corporation is a leading SaaS (Software-as-a-Service) company in the media and entertainment industry.
- As the VP of Product Development at Amagi Corporation, Shubham has been at the forefront of driving innovation and achieving remarkable success. He germinated and managed a team of around 120+ people.
- Led Amagi NOW to win the prestigious NAB product of the year 2023 award at the NAB show in Vegas.
- Added to Amagi’s IP by filing a patent for 'Programmatic content exchange between content owners and OTT content distributors'.
- Defined product strategy, vision and roadmap for a diverse portfolio of products, leading to an increase in revenue and brand value.
- Collaborated with on-boarding, sales, sales engineering and customer support teams to ensure seamless and delightful customer experiences.
- Designed and implemented a cost-effective multi-cloud deployment strategy, optimizing infrastructure expenses.
- Amagi Corporation is a leading SaaS (Software-as-a-Service) company in the media and entertainment industry.
Principal Engineering Manager
Microsoft Corporation
Bengaluru
02.2018 - 01.2022
- Company Overview: Microsoft Enterprise Search is a new generation enterprise search offered to Microsoft customers as a part of O-365 enterprise offering.
- Built and scaled Microsoft’s Enterprise Search product, integrating AI-driven search capabilities into O-365.
- Delivered a 94% Engagement Index and 93% Workplace Health Score, significantly exceeding Microsoft’s benchmarks.
- Established multiple technical organizations, optimizing enterprise search pipelines with Azure and Bing integration.
- Demonstrated thought leadership by launching innovative features showcased at global conferences like IGNITE 2020.
- Microsoft Enterprise Search is a new generation enterprise search offered to Microsoft customers as a part of O-365 enterprise offering.
Software Development Manager III
Amazon India Pvt. Ltd.
Bengaluru
04.2017 - 02.2018
- Scaled Amazon Vendor Services across multiple geographies, contributing to a $1B business.
- Reduced per-ticket engagement by 28% within the first quarter of launch.
- Collaborated with global teams to define and deliver technical roadmaps.
- Worked with the product management teams in Seattle, Luxembourg, Madrid and London to define the business and technical roadmap for the product.
Head of Engineering
Eros International (Erosnow.com)
Bengaluru
09.2015 - 04.2017
- Served as an executive, in charge of worldwide information systems and technology and product. Provided enterprise leadership and direction for management and operation of all information systems and technology.
- Reduced server costs by 45% by moving to automated scaling of the transcoding pipeline.
- Developed an event analysis engine for generating automated events and built a separate logging automation channel.
- Released the AppleTV app for Erosnow, which was awarded the best AppleTV app in its category for the year.
- Delivered successful partnerships with content providers and consumers such as Disney, LeTV, Maxis, Idea, Airtel etc. leading to a 150% YoY growth in revenue.
Head of Supply Engineering
Olacabs (Olacabs.com)
Bengaluru
01.2015 - 09.2015
- Spearheaded the growth of Ola’s driver supply from 10,000 to 350,000 drivers within 10 months.
- Designed and implemented next-generation systems capable of handling 5x the previous load, generating $1M in daily revenue.
- Reduced costs by 75% by introducing a navigation feature, improving driver connectivity by 33%.
- Created an in-house test automation framework to streamline app testing.
- Hired and managed a team of 30+ engineers, driving operational efficiency.
Multiple Engineering positions
MSCI/Accolite/Sapient/IBM
Mumbai/Noida
06.2006 - 01.2015
Education
B.Tech - Computer Engineering
01.2006
XII -
01.2002
- State Topper
- GPA: 96%
Skills
- Cloud cost optimization
- Full-stack development
- Microservices architecture
- SAFe
- Kanban
- CI/CD automation
- DevSecOps best practices
- AI/ML
- NLP
- Recommendation engines
- Generative AI
- Kafka
- Snowflake
- Kubernetes
- Docker
- Terraform
- Jenkins
- GitOps
- Site reliability engineering
- Secure software development lifecycle
- gdpr
- SOC 2
- ISO 27001 compliance
- Technology roadmap planning
- OKRs
- KPI-driven performance optimization
- Customer success strategies
- Design thinking
- Usability-driven product enhancements
- Java
- Node (JS)
- Python
- MERN
- Redis
- Cassandra
- Mongo
- Android
- IOS (Swift)
- TvOS
- React Native
- ElectronJS
- Sagemaker
- VertexAPIs
- ChatGPT
- Agentic AI
- Langchain
- BigQuery
- HDFS
- Github
- AI development
- SaaS product strategy
- Cloud architecture
- Technical team leadership
- Revenue growth strategies
- Data-driven decision making
- Cross-functional collaboration
- AI strategy
- product management
- cloud architecture
- machine learning
- SaaS development
- data analytics
- team leadership
- cross-functional collaboration
- executive presence
- mentorship and coaching
- Cloud-based environments
Awards
- Dhirubhai Ambani Scholarship, 2002, Dhirubhai Ambani Foundation
- HP Bole gold medal in Maths, For outstanding performance in maths throughout academics
- Nasscom Social Innovation Honors, 2012, The Nasscom Foundation
- Finalist at the national science Olympiad, 2001
- Bravo and Thanks Awards, IBM Corporation
- Certificate of appreciation, IBM India chairman, For work done over the year towards IBM CSR initiatives.
Patents
Programmatic Media Content Exchange Between Content Owners and OTT Content Distributors, https://patents.justia.com/patent/20230345067
Accomplishments
- Dhirubhai Ambani Scholarship – 2002, issued by the Dhirubhai Ambani Foundation
- HP Bole won a gold medal in math for outstanding performance in math throughout academics
- Nasscom Social Innovation Honors 2012 was issued by the Nasscom Foundation
- Finalist at the 2001 National Science Olympiad
- Bravo and Thanks Awards issued by IBM Corporation
- Certificate of appreciation from the IBM India chairman for work done over the year towards IBM's CSR initiatives
Languages
Hindi
First Language
English
Proficient (C2)
C2
Gujarati
Upper Intermediate (B2)
B2
Certification
- SCWCD. SCJP
- Six Sigma
Hobbies and Interests
- Avid golfer and cricketer
- Paint when life allows
- Thought exercises
References
References available upon request.
Timeline
Founder & CPTO - Multiple Startups and Consulting Ventures
12.2023 - Current
VP of Engineering and Product - Amagi Media Labs
01.2022 - 10.2023
Principal Engineering Manager - Microsoft Corporation
02.2018 - 01.2022
Software Development Manager III - Amazon India Pvt. Ltd.
04.2017 - 02.2018
Head of Engineering - Eros International (Erosnow.com)
09.2015 - 04.2017
Head of Supply Engineering - Olacabs (Olacabs.com)
01.2015 - 09.2015
Multiple Engineering positions - MSCI/Accolite/Sapient/IBM
06.2006 - 01.2015
MNIT - B.Tech, Computer Engineering
- XII,
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