Shubham Kothari
Supply Chain Sr. Executive
Dehradun,UT
Summary
Results-driven supply chain executive with a focus on enhancing customer satisfaction and streamlining communication. Proven track record in overseeing project timelines and establishing strong vendor relationships, contributing to increased profitability and high-quality service delivery.
Overview
5
5
years of professional experience
Work History
Supply Chain Sr. Executive
Aroma De France
03.2024 - Current
- Oversaw project timelines and deliverables, ensuring adherence to organizational goals and client expectations.
- Enhanced customer satisfaction by streamlining communication channels and improving response times.
- Established long-term client relationships through consistent delivery of high-quality products and services.
- Established strong relationships with vendors, ensuring timely delivery of high-quality materials needed for production.
- Implemented cost-saving measures in product development, increasing profitability without sacrificing quality.
Customer Service Representative
InterGlobe Aviations Ltd. "Indigo Airlines"
12.2021 - 12.2023
- Resolved customer inquiries and complaints, delivering timely solutions and maintaining satisfaction.
- Assisted in training new staff on operational procedures and customer service protocols.
Education
Bachelor of Technology - Mechanical Engineering
Swami Rama Himalayan University
Dehradun, India 04.2001 -
Skills
Executive support
Customer-oriented
Vendor negotiation
Timeline
Supply Chain Sr. Executive
Aroma De France
03.2024 - Current
Customer Service Representative
InterGlobe Aviations Ltd. "Indigo Airlines"
12.2021 - 12.2023
Bachelor of Technology - Mechanical Engineering
Swami Rama Himalayan University
04.2001 -