Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic
Shubham  Kulthe

Shubham Kulthe

Thane

Summary

Dynamic Senior Customer Care Representative with extensive experience at Platinumone Business Services Limited. Expert in complaint handling and problem solving, consistently delivering exceptional customer experiences. Proven ability to manage time effectively and follow up on issues, ensuring customer satisfaction and loyalty. Strong communication skills enhance team collaboration and service excellence.

Overview

4
4
years of professional experience
2026
2026
years of post-secondary education

Work History

Senior Customer Care Representative

Platinumone Business Services Limited
Thane
06.2025 - 01.2026
  • Assisted customers with inquiries and resolved issues promptly.

Customer Service Representative

Eureka Outsourcing Solutions
Thane
09.2021 - 08.2023
  • Handled complaints professionally, ensuring positive customer experiences.

Education

Swami Vivekanand High School
Bhiwandi , India

Bachelor of Arts - Arts

Bnn College
Bhiwandi , India

Skills

  • Customer service
  • Communication skills
  • Problem solving
  • Time management
  • Complaint handling
  • Call center experience
  • Issue follow up

Languages

English
First Language

Timeline

Senior Customer Care Representative

Platinumone Business Services Limited
06.2025 - 01.2026

Customer Service Representative

Eureka Outsourcing Solutions
09.2021 - 08.2023

Swami Vivekanand High School

Bachelor of Arts - Arts

Bnn College
Shubham Kulthe