SHUBHAM KUMAR
Noida
Summary
Dynamic Site Reliability Engineer with a proven track record at Airtel Payments Bank, excelling in CI/CD pipeline creation and API management using Kong and Jenkins. Adept at automating processes with Ansible and monitoring system health with Grafana. Strong problem-solving skills enhance operational efficiency and system reliability.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Site Reliability Engineer
AIRTEL PAYMENTS BANK / Nehish Software Pvt LTD
Work From Home
12.2021 - 03.2025
- Created automated scripts for software deployments and configuration management tasks.
- Collaborated with developers in order to troubleshoot application related issues quickly.
- Created CI and CD pipelines with Jenkins continuous integration and delivery principles.
- Monitored system health using Grafana, Kibana and Prometheus for early detection of issues.
- Using Nginx for web server and load balancing.
- Using Kong for API Management.
- Using Ansible for configuration management, automation, and scripting.
Systems Engineer
BYJU'S / RCS TECH LLP PVT LTD
BANGALORE
12.2021 - 08.2022
- Troubleshooted technical issues related to servers, networks, storage systems, virtualization platforms and other IT infrastructure components
- Monitored logs generated by various services running on the Linux servers and identified anomalies or suspicious activities in them if any.
- Maintained version control of source code using Git repositories.
- Set up monitoring tools like Grafana to track server health metrics such as CPU usage, memory consumption.
Customer Support Service Engineer
CHAMP INFO SOFTWARE PVT LTD
NOIDA
04.2019 - 05.2020
- Created user accounts and assigned permissions on various Linux platforms.
- Provided technical support to customers with Linux-related issues via email and ticketing tools.
- Analyzed server performance metrics and identified potential problems before they occurred.
- Monitored system logs for errors or unusual activity on multiple Linux machines.
Education
B.Tech/B.E. - Computer Engineering
Rajasthan Technical University
Jaipur01.2018
12th - Science
SANT PREM VIKSHU COLLEGE
Bihar01.2014
Skills
- Kong
- Nginx
- Ansible
- Linux
- API management
- CI/CD pipelines(JENKINS)
- Prometheus
- Kafka
- Elastic Search
- Cloud AWS
- Logstash
- Grafana
- Kibana
- Spring Boot
- SQL
- Log analysis
Projects
Payment bank, 24 Months, Our project aims to develop a comprehensive Payment Bank system, providing users with a wide range of banking services through digital channels. The Payment Bank will offer services such as deposits, withdrawals, fund transfers, bill payments, and other financial services, primarily through mobile phones, internet banking, and ATMs.
Languages
- English
- Hindi
Phone
+91, 9354592074
Certification
- Certification in Linux System Administrator.
- Certification in AWS
Languages
English
First Language
Hindi
Proficient (C2)
C2
Accomplishments
- I HAVE BEEN AWARDED AS A BEST PERFORMER
Timeline
Systems Engineer
BYJU'S / RCS TECH LLP PVT LTD
12.2021 - 08.2022
Site Reliability Engineer
AIRTEL PAYMENTS BANK / Nehish Software Pvt LTD
12.2021 - 03.2025
Customer Support Service Engineer
CHAMP INFO SOFTWARE PVT LTD
04.2019 - 05.2020
B.Tech/B.E. - Computer Engineering
Rajasthan Technical University
12th - Science
SANT PREM VIKSHU COLLEGE
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