SHUBHAM KUMAR
Summary
Looking for an opportunity where I can improvise & strengthen my skills & conjunction with contribution towards the company’s goal.
Overview
2
2
years of professional experience
Work History
Assistant Executive Customer Service Operations
Rapido Process
03.2023 - 03.2025
Created Rapido account at prior company, performing document verification and addressing challenges
Education
Bachelor of Technology - Information Technology
Siliguri Institute of Technology
SiliguriSenior Secondary -
Anugrah Narayan College
PatnaHigher Secondary -
Jnan Jyoti School
ChamparanSkills
- Attention to detail
- Quick learner
- Analytical problem solving
- Effective listening and resolution
- Performance under pressure
- High-quality delivery
- Database management systems
- Microsoft Office proficiency
- Windows operating systems
- Ethical hacking certification
Languages
English, Hindi
Hobbies and Interests
Biking, Travelling, Blogging
Projects
Rock Paper Scissors – Technology used – Java & OOPs concepts. Entire code was written in Java wherein the user could simply run the compiler and could play the game., Covid19 Tracker – Technology used – ReactJS & API. Designed a website where users could easily track PAN India Covid cases and recoveries on daily basis.
Accomplishments
- Robo Soccer Competition: 2nd position (In campus)
- Work shop series on Ethical Hacking at IIT Guwahati
Disclaimer
I hereby declare that the information provided is true to my knowledge.
Timeline
Assistant Executive Customer Service Operations
Rapido Process
03.2023 - 03.2025
Bachelor of Technology - Information Technology
Siliguri Institute of Technology
Senior Secondary -
Anugrah Narayan College
Higher Secondary -
Jnan Jyoti School
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