Summary
Work History
Education
Skills
Additional Information
Locations
Certifications And Workshops
Languages
Timeline
Generic

SHUBHAM KUMAR

Hyderabad

Summary

Bilingual professional specializing in French and Francophone Studies, skilled in client interactions and query resolution. Experienced in coordinating workflows and leveraging digital tools to enhance operational efficiency. Committed to delivering high-quality customer support while adapting quickly to new platforms.

Work History

French Language Instructor

French Language Instructor
12.2025 - Current
  • Conducted structured sessions while maintaining organised schedules, lesson plans, and progress tracking.
  • Assisted learners through personalised guidance and problem-solving approaches to improve academic performance.
  • Coordinated examination preparation and monitored student progress through ongoing assessments and feedback.
  • Cultivated interpersonal and cross-cultural communication skills by engaging with diverse learners.
  • Managed communication with students and parents to resolve queries promptly and maintain high satisfaction levels.
  • Worked with digital platforms and online tools for communication, content delivery, and performance reporting.
  • Maintained accurate records and delivered professional progress updates in a clear and organised manner.
  • Demonstrated adaptability, attention to detail, and client-orientated support in a dynamic educational environment. nner.

Education

Master of Arts - French and Francophone Studies

The English and Foreign Languages University
Hyderabad
01-2026

Bachelor of Arts - French

Banaras Hindu University
Varanasi
01-2024

Intermediate -

St. Xavier's Senior Secondary School
Muzaffarpur
01-2019

Skills

  • Curriculum Development
  • E-Learning Platforms
  • Language Assessment Techniques
  • Student Engagement
  • Client Relationship Management
  • Bilingual communication
  • Client communication
  • Query resolution
  • Process monitoring
  • Microsoft Word
  • Microsoft Excel
  • Microsoft PowerPoint
  • Peer Collaboration

Additional Information

Strong interest in client operations, customer support, and international communication environments., Comfortable learning new operational platforms and digital workflows., Excellent written and verbal communication abilities., Highly organized with analytical and solution-oriented mindset.

Locations

Tarnaka, Hyderabad, Telangana,500007

Certifications And Workshops

  • Translation Workshop – EFL University, Hyderabad, November 2024
  • English Fluency Course – EFL University, December 2024
  • French Literary Week - EFL University, April 2026
  • Basics of Language Science - SWAYAM

Languages

French
Upper Intermediate (B2)
B2
English
Upper Intermediate (B2)
B2
Hindi
Native
Native
Russian
Beginner
A1

Timeline

French Language Instructor

French Language Instructor
12.2025 - Current

Master of Arts - French and Francophone Studies

The English and Foreign Languages University

Bachelor of Arts - French

Banaras Hindu University

Intermediate -

St. Xavier's Senior Secondary School
SHUBHAM KUMAR