shubham kumar
Relationship Manager
Noida,UP
Summary
Dynamic Relationship Manager with a proven track record at Meesho, excelling in client relationship management and communication. Successfully enhanced customer satisfaction through strategic service improvements and effective onboarding processes. Skilled in analyzing feedback to drive business growth and foster strong client connections, ensuring repeat business and loyalty.
Overview
1
1
Language
9
9
years of professional experience
Work History
Relationship Manager
Meesho
11.2022 - Current
- Cultivated strong relationships with clients to enhance customer satisfaction and retention.
- Managed client onboarding processes, ensuring seamless integration into services offered.
- Collaborated with cross-functional teams to streamline communication and resolve client issues effectively.
- Analyzed client feedback to identify areas for service improvement and implemented strategic enhancements.
Business Development Executive
Udaan.com
10.2017 - 01.2022
- Developed and executed strategic business plans to expand market presence and drive revenue growth.
- Analyzed market trends and customer feedback to refine offerings and improve service delivery models.
- Built strong relationships with clients, leading to increased customer satisfaction and repeat business.
Education
MBA - Finance And Marketing
Suresh Gyan Vihar University
Jaipur08-2026
Bachelor in Commerce -
Dyal Singh College(DU)
Delhi08-2017
12th - Commerce
K.D.K.V.M
Renukoot, India03-2014
10th -
D.C.L.M.S
Renukoot, India03-2012
Skills
Relationship building
Client relationships
Relationship building and management
Excellent communication
Customer relationship management
Timeline
Relationship Manager
Meesho
11.2022 - Current
Business Development Executive
Udaan.com
10.2017 - 01.2022
MBA - Finance And Marketing
Suresh Gyan Vihar University
Bachelor in Commerce -
Dyal Singh College(DU)
12th - Commerce
K.D.K.V.M
10th -
D.C.L.M.S