Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
Generic
SHUBHAM LATKAR

SHUBHAM LATKAR

Nagpur

Summary

DevOps / Site Reliability Engineer with 4.5 years of experience, specializing in cloud infrastructure, automation, and system reliability. Skilled in AWS, Kubernetes, Terraform, Docker, and CI/CD to streamline deployments and ensure scalable, secure systems. Experienced in building robust monitoring and alerting solutions to drive uptime and fast incident response. Also proficient in Airflow for orchestrating automated workflows and managing data pipelines. Supported Big Data platforms such as Hadoop, EMR, Hive, and Presto in high-scale environments. Strong focus on operational efficiency, infrastructure automation, and maintaining highly available distributed systems.

Overview

5
5
years of professional experience

Work History

DevOps SRE

Electronic Arts (EA)
Hyderabad
07.2023 - Current

Monitoring and Logging:

  • Deployed Prometheus, Alertmanager, and Grafana in Kubernetes through Helm charts for real-time monitoring, sharply increasing system visibility, and enabling quicker issue resolution.
  • Enhanced data analysis and troubleshooting efficiency by integrating Grafana with Prometheus, Loki, and AWS EKS for comprehensive system metrics and log visualization.
  • Configured Alertmanager with Slack and email notifications, significantly reducing incident response time and minimizing system downtime.
  • Set up BlackBox Exporter to monitor endpoint availability and performance across multiple protocols, ensuring reliable service delivery and quick issue identification.
  • Developed custom Prometheus exporters for monitoring key system metrics, and integrated Grafana dashboards with Slack/email alerts, enhancing monitoring capabilities and proactive alerting.
  • Migrated and centralized multiple legacy monitoring dashboards into Grafana, improving data accessibility.
  • Built a custom CMS toolbox for quick access to monitoring tools like Prometheus, Alertmanager, Grafana, and Runbooks, streamlining workflow, and reducing response time to system alerts.

Dashboarding and Reporting:

  • Designed Grafana dashboards to monitor query execution status, error logs, and performance trends, improving system reliability, and facilitating proactive issue resolution.
  • Created and presented weekly/monthly reports on system performance, cost optimization, and data insights.

Cloud Infrastructure & Migration:

  • Upgraded AMI from CentOS 7 to Oracle Linux 8 for EC2 services, minimizing downtime during migration.

Security & Access Management:

  • Enforced IAM security policies, including automated access key rotation and role-based access control

Terraform Infrastructure Management & Automation:

  • Developed and managed Terraform IaC, automating AWS resource provisioning for consistency and repeatability.
  • Integrated Terraform with CI/CD pipelines to streamline deployments and accelerate delivery cycles.
  • Utilized Terraform state management to track changes and prevent configuration drift.
  • Applied Terraform workspaces and variable files to manage multiple environments (Dev, Staging, Prod).
  • Configured Terraform state disaster recovery using S3 replication across regions, ensuring data availability, and resilience.
  • Automated IAM policy updates and S3 bucket policies using Terraform to enforce security best practices.

Terraform Security, Performance & Optimization:

  • Provisioned and managed AWS RDS databases using Terraform, automating backups and scaling to enhance data reliability and performance.
  • Implemented Terraform security best practices, configuring AWS Security Groups, IAM roles, and policies.
  • Implemented Terraform security best practices by configuring AWS Security Groups, IAM roles, and policies, strengthening system security, and compliance.
  • Integrated AWS ELB with Terraform for efficient traffic distribution and fault tolerance, improving application availability, and user experience.
  • Configured Terraform remote state management using AWS S3 and DynamoDB for consistency and collaboration.

Incident Management & Root Cause Analysis:

  • Managed critical P1 data issues, ensuring timely resolution with root cause analysis and long-term fixes.

ETL & Data Processing:

  • Developed and deployed ETL jobs in Oozie and Airflow, optimizing data processing workflows.
  • Performed SLA audits for Jira tickets and Airflow ETL jobs, implementing failure alerts to improve job reliability.
  • Developed SLA dashboards to track ETL job performance and adherence to SLAs, providing clear visibility into job reliability and compliance.
  • Created Airflow DAGs to extract query statistics and store them in AWS RDS-MySQL (short term) and S3 (long term).

AWS EMR and Cluster Optimization:

  • Provisioned, managed, and optimized AWS EMR clusters, automating cloning and termination to reduce cloud costs.
  • Optimized AWS infrastructure costs for EC2, S3, ELB, and EBS using AWS Trusted Advisor recommendations

Performance Optimization & Auto-Scaling:

  • Enhanced monitoring system performance using auto-scaling policies, and post-incident analysis.
  • Stakeholder Communication and Recognition:
  • Delivered presentations to stakeholders, highlighting key metrics, improvements, and recommendations.
  • Received client appreciation for prompt responses to customer requests, and efficiently resolving critical issues.

System Engineer

Infosys
Pune
09.2021 - 07.2023

Big Data & ETL Management:

  • Managed Hadoop, Hive, Presto, Glue, Airflow, and Redshift, ensuring efficient ETL workflows, data processing, access provisioning, monitoring, troubleshooting, and effective resolution.
  • Integrated and managed Oozie workflows for job scheduling, which streamlined processes and reduced scheduling errors.

Security & Access Control:

  • Implemented secure credential sharing using OneShot, AWS Secrets Manager, and role-based access, enhancing security and reducing unauthorized access incidents.

Cloud Infrastructure & Automation:

  • Provisioned and managed EC2, ELB, and Auto Scaling Groups (ASG) with Terraform for high availability and scalability.
  • Designed launch templates to standardize EC2 configurations across environments, which reduced configuration errors and improved deployment consistency.
  • Managed DNS CNAME routes and security group rules for optimal traffic routing and security.
  • Set up and managed AWS CloudWatch alerts for real-time infrastructure monitoring and automated responses.
  • Created Ansible playbooks to automate exporter installations on AWS instances.
  • Automated routine administrative tasks using Shell Scripting, improving efficiency and reducing manual workload.

Monitoring & On-Call Support:

  • Monitored cluster health using Nagios, reducing downtime through proactive issue resolution.
  • Performed on-call responsibilities, ensuring system reliability and quick issue resolution in data engineering operations.

Analyst

Hudl India PVT.LTD
Pune
07.2020 - 12.2020
  • Managed and optimized AWS EC2 instances (compute, storage, networking), improving system performance and reducing operational costs.
  • Implemented Auto Scaling and Launch Templates, enhancing scalability, availability, and cost efficiency during peak loads.
  • Configuring Elastic Load Balancers (ALB/NLB) for efficient traffic distribution, improving application reliability and user experience.
  • Optimized EBS volume and snapshot management for faster recovery and enhanced data security.
  • Designed and deployed secure VPC architectures with custom subnets, route tables, Internet/NAT Gateways, and multi-tier networking (web, app, DB), improving network performance and segmentation.
  • Enforced robust security controls via Security Groups and Network ACLs, reducing unauthorized access risks.

Education

Bachelor of Engineering - BE - Information Technology

Jayawantrao Sawant College of Engineering
Pune, Maharashtra, India
06.2019

Skills

  • Cloud & DevOps Tools: AWS, Terraform, Kubernetes, Ansible, Docker, GitLab, Github
  • Big Data & Analytics: Hadoop, EMR, Hive, Presto, Glue, Redshift, Airflow, Oozie
  • Monitoring & Performance Optimization: Grafana, Prometheus, CloudWatch, Nagios, Alert Manager, Loki
  • Automation & Infrastructure as Code (IaC): Terraform, Ansible, Shell Scripting, Python
  • Security & IAM Management: AWS IAM, Secrets Manager, S3 Policies, Role-based Access
  • Incident Management & Reporting: P1 issue resolution, performance tuning, generating weekly/monthly reports & presentations
  • Ticketing Tool: JIRA, JaaS, ServiceNow

Accomplishments

  • C, C++ NanoDegree Certification – PrepInsta
  • Certificate of Appreciation – Insta Awards, Infosys (Feb 2023) Recognized for outstanding project deliverables and performance.
  • Event Coordinator & Participant – Web Crackers and Corporate Venture, national-level technical events at JSPM.
  • Certificate of Participation – Data Analytics Using MapReduce
  • Workshop on Software Testing – Meraki Computer Training Center

Timeline

DevOps SRE

Electronic Arts (EA)
07.2023 - Current

System Engineer

Infosys
09.2021 - 07.2023

Analyst

Hudl India PVT.LTD
07.2020 - 12.2020

Bachelor of Engineering - BE - Information Technology

Jayawantrao Sawant College of Engineering
SHUBHAM LATKAR