Shubham More
Belgaum
Summary
Efficient Cloud Engineer with years of experience assembling cloud infrastructure. Utilizes strong customer handling skills to provide best customer experience using AWS Serverless offerings and coordinating tasks with other team members as required. Bringing several years' experience in helpdesk support, network administration and device support. Competent in using technical skills and root cause analysis techniques to resolve failures and maintain user productivity. Desire for long-term position with room for career advancement.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Cloud Support Engineer - 1 (SVLS)
Amazon Web Services ( Support Engineering )
01.2022 - Current
- Utilize AWS serverless services, including Lambda, API Gateway, Step Functions, and AWS Serverless Application Model (SAM), to design, implement, and troubleshoot complex serverless architectures for a diverse range of clients
- Integrate serverless components with other AWS services such as DynamoDB, S3, CloudWatch, and CloudFormation to ensure end-to-end application development
- Optimize serverless applications for performance, scalability, and cost-effectiveness, leveraging expertise in efficient resource utilization
- Monitor, log, and debug serverless applications using tools like AWS X-Ray, CloudWatch Logs, and AWS CloudTrail
- Implement best practices for serverless application security, including Identity and Access Management (IAM), encryption, and secure data handling
- Utilize Infrastructure as Code (IaC) tools like AWS CloudFormation and AWS SAM for efficient provisioning and management of serverless resources
- Collaborate with cross-functional teams, including developers, architects, and operations, to seamlessly integrate and deploy serverless solutions
- Provide technical guidance, training, and knowledge transfer to clients on serverless technologies and best practices
- Utilize cloud IDEs like AWS Cloud9 for efficient serverless development and debugging
- Stay up-to-date with the latest serverless technologies, trends, and best practices in the cloud computing landscape
- Apply strong problem-solving and analytical skills to troubleshoot and resolve complex issues related to serverless applications and architectures
- Communicate technical information effectively to both technical and non-technical stakeholders through excellent communication and documentation skills
- Develop and deliver comprehensive training curricula tailored to various audience levels, from beginners to advanced practitioners, ensuring effective knowledge transfer
- Demonstrate strong public speaking and presentation skills, effectively communicating complex technical concepts in a clear and concise manner
- Collaborate with subject matter experts to continuously update and refine training content, ensuring alignment with the latest industry trends and best practices
- Contribute to the development of internal knowledge bases, documentation, and best practice guidelines to support the adoption and standardization of serverless technologies within the organization.
Cyber Security Developer (IAM)
Tata Consultancy Services
06.2018 - 01.2022
- Played a key role in managing and maintaining ISAM 9.0 and TDS environments in a Dev to Prod environment, ensuring smooth operations and optimal performance for UK, Singapore, Poland, and Canada regions
- Utilized JAVA Spring Boot Rest services for EAI integrity, enhancing system efficiency and reliability
- Implemented Squid ACL to secure 3rd party calls, creating fine-grained security and automating the process in the VSTS pipeline
- Demonstrated proficiency in AWS by launching and maintaining various services such as EC2, S3, ELB, Security Group, NACL, VPC, and CloudWatch, ensuring seamless monitoring and analysis of logs
- Developed shell scripts for importing and deleting bulk users in LDAP, streamlining user management processes
- Utilized Python and pandas to read Excel sheets and send dynamic bulk emails to recipients, improving communication efficiency
- Leveraged AWS CLI, boto3, and Maya to fetch logs into local storage, facilitating analysis and troubleshooting
- Implemented redirector services using global accelerator and ACM certificates, enhancing security and performance for over 3000+ domains
- Managed and maintained cloudlet policies with custom rules for IP inclusion/exclusion, ensuring robust security measures
- Assumed responsibility for server health checks, ensuring the smooth operation of all servers.
Education
Bachelor of Engineering in Computer Science -
KLE DR. M.S Sheshgiri College of Engineering and Technology
Belgaum, KarnatakaDiploma in Computers -
Motichand Lengade Bharatesh Polytechnic
Belgaum, KarnatakaSSLC -
Shri Y.K Kattimani Convent Model High School
Belgaum, KarnatakaSkills
- Customer Support
- Incident Management
- Technology Support
- Troubleshooting
- Security Protocols
- Scripting Languages
- Cloud Computing
- Python Programming
Certification
- AWS certified SAA
- AWS certified Developer
- SVLS learning badge
- SVLS Events and Workflow badge
- All rounder Q4 2023
Personal Information
Hobbies: Playing Video Game, Watching Anime, Watching Movies, like very much about Super Naturals
Timeline
Cloud Support Engineer - 1 (SVLS)
Amazon Web Services ( Support Engineering )
01.2022 - Current
Cyber Security Developer (IAM)
Tata Consultancy Services
06.2018 - 01.2022
Bachelor of Engineering in Computer Science -
KLE DR. M.S Sheshgiri College of Engineering and Technology
Diploma in Computers -
Motichand Lengade Bharatesh Polytechnic
SSLC -
Shri Y.K Kattimani Convent Model High School
Similar Profiles
Francisco Javier Chavero, Jr.Francisco Javier Chavero, Jr.
Environmental Program Manager (EPM) at Amazon Web Services (AWS), Amazon Data Services, Inc.Environmental Program Manager (EPM) at Amazon Web Services (AWS), Amazon Data Services, Inc.
Manish KulshreshthaManish Kulshreshtha
Head - Enterprise Support (Mid and Large Enterprise Business) at Amazon Web Services (Amazon Internet Services Pvt. Ltd.)Head - Enterprise Support (Mid and Large Enterprise Business) at Amazon Web Services (Amazon Internet Services Pvt. Ltd.)
Robert GoodwinRobert Goodwin
Global Lead, Specialist Solutions Architect WWPS Secure Hybrid Cloud at AMAZON WEB SERVICES AMAZON INCGlobal Lead, Specialist Solutions Architect WWPS Secure Hybrid Cloud at AMAZON WEB SERVICES AMAZON INC