Shubham Pal

• Led the development of a new Version 3 system within SAP Commerce Cloud (Hybris) to enable microservices architecture alongside the existing Version 2, enhancing scalability, improving performance, and ensuring seamless backward compatibility.
• Designed and implemented multiple custom promotion actions and conditions tailored to client requirements, enhancing customer engagement and sales performance.
• Developed and deployed new microservices to streamline the order creation flow, improving system scalability and transaction efficiency.
• Created new user profile management microservices, enabling seamless customer data handling and integration across platforms.
• Customized Apache Solr to enhance product search functionality, enabling user-specific product filtering and improving search accuracy.
• Designed and implemented Kafka Producers and Consumers to facilitate real-time data exchange between microservices, ensuring high-performance communication and data consistency.
• Created a new Solr indexer to optimize search performance and ensure efficient data indexing for improved query responses.

• Engineered a new SAP Price Interface to manage complex pricing structures, including price, tax, and discount rows, ensuring accurate and dynamic pricing across multiple channels.
• Automated and optimized SAP data ingestion by developing Cron Jobs to handle multiple SAP feeds, enabling seamless data imports and supporting new business functionalities.
• Designed and implemented a custom Backoffice editor to streamline the export and management of promotion data, improving administrative efficiency and reducing manual intervention.
• Integrated AWS systems for real-time stock file processing and automated secure transfer to FTP servers, ensuring accurate and timely inventory synchronization.
• Led the Bazaarvoice integration to capture and display customer reviews while developing AWS-based cloud tags for enhanced review management and improved customer insights.
• Spearheaded PIM (Product Information Management) data integration to automate product imports and maintain data accuracy within the database, enhancing product catalog consistency.

• Integrated with ACE to fetch real-time price and stock information for the Product Listing Page (PLP) and Cart Page, ensuring accurate inventory display.
• Implemented OCC (Omni Commerce Connect) integration to enhance Cart Page functionality and enable other critical e-commerce features.
• Enhanced product data handling by modifying Hot Folders to integrate with product and other external feeds, ensuring accurate and timely data imports.
• Developed an Upload List feature allowing users to upload and process multiple product entries simultaneously, improving user efficiency.
• Customized category facets in Solr to provide advanced filtering capabilities, enhancing the customer search experience.
• Integrated Auth0 for secure and seamless login and signup processes, improving user authentication and access control.
• Implemented Quick Order functionality, enabling customers to add multiple products to the cart in a single action, enhancing order efficiency.
• Created a dynamic Product Catalog at runtime to manage products outside the database, improving flexibility and handling of external product data.
• Integrated with Salesforce to synchronize and send customer account details, ensuring consistent customer data across platforms.

• Worked on data modeling to optimize database structure and ensure efficient data storage and retrieval.
• Designed and implemented custom emails using SAP Business Process and HTML templates to enhance communication workflows.
• Developed multiple pages using WCMS, including the Home Page, Product Detail Page (PDP), and No Search Result Page, improving customer navigation and engagement.
• Created a 360-degree image tray on the PDP Page to provide an enhanced product viewing experience.
• Implemented an Invoice Listing Page by fetching and displaying all invoice records from the database.
• Streamlined the checkout process by reducing the flow from four steps to a three-step checkout, enhancing user experience and improving conversion rates.
• Built a custom component to consolidate customer favorites, recently viewed items, and purchase history, enhancing personalized shopping experiences.
• Implemented Hot Folder processes to import data in CSV format, automating and accelerating data handling tasks.
• Customized Solr configuration (solrconfig.xml) to align with project-specific search and sorting requirements.
• Modified solr.impex files to support advanced search capabilities, including sorting and synonym-based search.
• Enhanced the out-of-the-box (OOTB) search functionality to align with project-specific search requirements and improve search accuracy.
• Performed multi-site data loads using FileZilla, facilitating seamless content rollout across different e-commerce platforms.
• Implemented Wishlist integration to improve customer engagement and product tracking capabilities.
• Set up SmartEdit to create multiple pages and add custom components, enabling a user-friendly content management process.
• Configured multiple search profiles in SmartEdit to dynamically display facets based on user login, enhancing personalized search experiences.
• Worked on SAP Hybris Backoffice and HMC to create and manage product- and cart-level promotions, optimizing marketing campaigns.
• Designed and launched an "Offer Zone" page to highlight and showcase products with active promotions.
• Leveraged CMS Cockpit to create and update page components, ensuring agile content management and quick updates.

Professional Development:

• Gained comprehensive knowledge of the e-commerce ecosystem and SAP Commerce Cloud best practices.
• Successfully completed SAP Hybris training and Hybris trails, enhancing technical expertise and platform proficiency.