Influencing People with Right set of knowledge
SHUBHAM RAJ
Banking & Finance
Bangalore
Summary
Dynamic leader with a proven track record at IDFC FIRST BANK, adept in sales management and market research. Excelled in driving team performance and exceeding sales targets, evidenced by multiple accolades such as "Hero of the Moment." Skilled in MS Excel and fostering team development, consistently leverages competition analysis to achieve strategic growth.
Overview
12
12
years of professional experience
Work History
Cluster Manager
IDFC FIRST BANK
12.2023 - Current
- Responsible for developing resources for the branch
- Managing team of Asst
- Sales Managers and Asst
- Managers
- Ensuring sustainable Growth of the branch in terms of New Business and recruitment
- Directing all operational aspects including distribution, customer service, human resource, administration, and sales in accordance with the company’s objective
- Providing training, coaching, development and motivation for the team to bring out the best in them
- Developing financial objectives for the branch
- Sourcing existing customers with different campaign
- Access local market conditions and identify current and prospective sales opportunities
- New Customer Acquisition- Through Networking, Intelligent screening of target audience and creating new customers
- Formulating and suggesting various schemes to increase sale of different products
- Monitoring and driving Sales executives to get primary orders to assure the flow ofthe products into the market.
Banking Relationship Manager HNW
HDFC BANK LTD
10.2019 - 09.2021
- Maintained a solid pipeline of prospective opportunities through diligent prospecting efforts within target markets.
- Leveraged data analytics tools for informed decision-making, optimizing client interactions, and driving improved results.
- Assessed creditworthiness of individuals or businesses applying for loans or lines of credit, ensuring responsible lending practices were followed consistently across all transactions.
- Continuously expanded product knowledge through ongoing education, staying current with evolving industry offerings, regulations, and best practices.
- Enhanced customer satisfaction through consistent, timely, and accurate communication.
- Streamlined internal processes to improve overall efficiency and achieve service excellence.
- Actively participated in community outreach activities which positively promoted the bank''s brand and fostered goodwill in the local market.
- Utilized strong negotiation skills to secure favorable terms for both the bank and its clients during deal discussions.
- Contributed to business development initiatives by actively participating in networking events and building strategic partnerships.
- Mentored junior team members, sharing best practices to enhance overall team performance and knowledge base.
- Worked closely with clients to develop long-term financial plans, including wealth management strategies, risk mitigation approaches, and retirement planning considerations.
- Delivered exceptional customer service by addressing client inquiries or concerns promptly and efficiently, ensuring issues were resolved to their satisfaction.
- Implemented effective sales strategies that aligned with organizational goals while also catering to individual client preferences and requirements.
- Complied with established internal controls and policies.
Area Sales Manager
CAPFLOAT FINANCE LTD
10.2019 - 03.2020
- Managed a successful sales team, consistently achieving and exceeding monthly sales targets.
- Expanded market share through effective prospecting, lead generation, and negotiation skills.
- Established strong relationships with key clients, resulting in increased customer retention and satisfaction.
- Established strong relationships with major accounts and key decision-makers to increase sales in designated territory.
- Helped team stay productive and focused on higher-value tasks to improve sales efficiency.
- Launched new products successfully within the assigned territory by executing well-designed launch plans tailored specifically for each product line.
- Increased sales revenue by developing and implementing strategic sales plans for the assigned territory.
- Developed comprehensive territory plans that ensured efficient allocation of resources and maximized productivity for the entire area.
- Achieved consistent annual revenue growth by continuously monitoring performance metrics and adjusting strategies accordingly.
Area Sales Manager
BAJAJ FINANCE LTD
05.2016 - 03.2019
- Responsible for developing resources for the branch
- Managing team of Asst
- Sales Managers and Asst
- Managers
- Ensuring sustainable Growth of the branch in terms of New Business and recruitment
- Directing all operational aspects including distribution, customer service, human resource, administration andsales in accordance with the company’s objective
- Providing training, coaching, development and motivation for the team to bring outthe best in them
- Developing financial objectives for the branch
- Sourcing existing customers with different campaign
- Access local market conditions and identify current and prospective sales opportunities
- Formulating and suggesting various schemes to increase sale of different products
- Monitoring and driving Sales executives to get primary orders to assure the flow ofthe products into themarket
- Identified trends and business development opportunities
- Created sales plans and quotas to support organizational objectives
- Following the cold call modules to understand about current market
- Achievement during the period:
- Hero of the Moment
- Rise Award
- Hall of Fame
- 3 Times House of Achievers
- 2 Times Foreign Trip
Acquisition Manager
INDUSIND BANK
11.2014 - 04.2016
- Drove sales of personal loans and premium credit cards.
- Initiating and developing relationship with HR, Finance head and facility managersto organize Help Desk in the company to source more business
- Developing and executing strategic plans and identifying the major cross sell areasand implementing them with products available
- Develop and manage sales tools for existing and new customers
- Follow up of existing customers to generate new leads
Summer Intern
ITC LTD
11.2012 - 01.2013
- Analyzed five-year projections for mapping ratios in FMCG products.
Education
Master Of Business Administration (M.B.A) - Finance
International Institute of Business Studies
Bangalore, Karnataka10.2013
PGPBM - Banking & Insurance
International Institute of Business Studies
Bangalore, Karnataka10.2013
Bachelor of Commerce (B. Com) - Finance & Accounts
R D & D J College, T.M.B UNIVERSITY
BhagalpurSkills
MS Excel
Power point Presentation
Sales Management
Branch Mangement
Recruitment & Hirings
Competition Analysis
Market Research
Product Mangement
Training’s
Target Marketing
Event Management
Target Marketing
Interests
Building relationships in corporate environments
Timeline
Cluster Manager
IDFC FIRST BANK
12.2023 - Current
Area Sales Manager
CAPFLOAT FINANCE LTD
10.2019 - 03.2020
Banking Relationship Manager HNW
HDFC BANK LTD
10.2019 - 09.2021
Area Sales Manager
BAJAJ FINANCE LTD
05.2016 - 03.2019
Acquisition Manager
INDUSIND BANK
11.2014 - 04.2016
Summer Intern
ITC LTD
11.2012 - 01.2013
Master Of Business Administration (M.B.A) - Finance
International Institute of Business Studies
PGPBM - Banking & Insurance
International Institute of Business Studies
Bachelor of Commerce (B. Com) - Finance & Accounts
R D & D J College, T.M.B UNIVERSITY