Shubham Savita Bhandari
Property Manager
Rajkot,GJ
Summary
Dynamic Business Administration graduate with an MBA specializing in marketing, combining a robust academic foundation with over four years of banking experience and three months as a Property Manager in the hospitality industry. Proven expertise in strategic planning, customer relationship management, field marketing, and managing high-net-worth portfolios drives impactful results. A passion for creativity enhances a deep understanding of the evolving marketing landscape, consistently applying innovative strategies to elevate brand visibility and engagement. Committed to excellence and growth, equipped with a versatile skill set that adds significant value to managerial roles within the hospitality sector.
Overview
4
4
years of professional experience
3
3
Certifications
4
4
Languages
Work History
Property Manager
MADPACKERS HOSTELS PRIVATE LIMITED
03.2026 - Current
- Maximized property occupancy rates via effective promotion of available units and conducting meticulous tenant assessments.
- Received 45+ reviews from booking partners during a single month.
- Supervises housekeeping and kitchen teams, maintaining high standards of service delivery.
- Supervised lease agreements from initiation to conclusion, maintaining compliance with local regulations and securing benefits for both landlords and tenants.
- Conducted regular property inspections, identifying areas for improvement and proactively addressing potential safety hazards.
- Completed final move-out walk-throughs with tenants to identify required repairs.
- Verified income, assets, and expenses, and completed file tracking sheet for each applicant.
- Established strong relationships with local authorities, ensuring prompt attention to code violations or other regulatory matters affecting the property''s operations.
Deputy Manager
Axis bank ltd
09.2025 - 02.2026
- Streamlining end-to-end branch operations to ensure seamless coordination among sales, service, and compliance departments.
- Administered portfolio totaling 45 cr and serving 131 HNI customers.
- Supervising a team of Relationship Officers, conducting training, establishing performance targets, and implementing monitoring systems to boost productivity and enhance retention.
- Enforcing 100% compliance with KYC, AML, and audit guidelines, leading to a significant reduction in operational risks and zero non-conformities.
- Collaborating with cross-functional teams such as HR, Product, Compliance, and Operations to introduce process enhancements and roll out new policies.
- Delivering comprehensive induction and training sessions for new hires on products, compliance, and best practices for customer engagement.
- Overseeing employee rosters, maintaining performance trackers, and ensuring seamless coordination for branch-level HR activities including attendance, incentives, and policy communication.
- Conducting regular performance reviews and feedback sessions to enhance employee engagement and optimize branch performance.
- Generating detailed MIS reports and dashboards to monitor operational efficiency, customer service standards, and productivity metrics.
- Identifying and nurturing high-potential talent within the branch network to support HR in recruitment drives.
- Championing an inclusive and ethical workplace culture in alignment with Axis Bank's organizational values and service excellence standards.
Assistant Manager
HDFC Bank
09.2022 - 09.2025
- Oversaw retail branch banking activities to prioritize outstanding customer service.
- Directed varied portfolio integrating casa loans, insurance, and investments.
- Delivered personalized financial solutions, resulting in increased customer satisfaction and substantial business growth.
- Achieved sales and service targets consistently, demonstrating strong cross-selling performance and contributing to a 20% revenue increase over a year.
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Improved customer satisfaction by addressing and resolving complaints promptly.
Education
MBA - Marketing
ATMIYA UNIVERSITY
Rajkot 04.2001 -
B.B.A/ B.M.S - Management
Atmiya Institute Of Technology And Science For Diploma Studies Yogi Devine Soc
Rajkot01-2020
Skills
Customer Service
Customer Relationship Manager
Customer Care
Customer Support
Customer Handling
Query Resolution
Operations Management
Property management
Tenant relations
Maintenance scheduling
Property inspections
Staff management
Grounds maintenance
Marketing and advertising
Occupancy management
Compliance monitoring
Vendor management
Customer Retention
After Sales Service
Certification
IRDA
Interests
Gymnasium, Cycling, Public Speaker
ADDITIONAL INFORMATION
- Hobbies: Gymnasium, Cycling, Public Speaker
- Languages: English, Gujarati, Hindi, Punjabi
Timeline
Property Manager
MADPACKERS HOSTELS PRIVATE LIMITED
03.2026 - Current
Deputy Manager
Axis bank ltd
09.2025 - 02.2026
Assistant Manager
HDFC Bank
09.2022 - 09.2025
MBA - Marketing
ATMIYA UNIVERSITY
04.2001 -
B.B.A/ B.M.S - Management
Atmiya Institute Of Technology And Science For Diploma Studies Yogi Devine Soc