SHUBHAM SAXENA
Technical Delivery Manager
Bengaluru,KA
Summary
Technical leader with proven track record in managing complex projects and driving successful outcomes. Adept at aligning technical solutions with business objectives, fostering collaboration, and adapting to evolving requirements. Strong skills in project management, stakeholder communication, and problem-solving. Known for reliability, strategic thinking, and ability to lead diverse teams to achieve high-impact results.
Overview
11
11
years of professional experience
6
6
Certifications
5
5
years of post-secondary education
Work History
Technical Delivery Manager
BT Group
09.2022 - Current
- Successfully delivered 100 million cloud transformation program which helped the company unlock the power of Data and led to yearly savings of 20 miilions.
- Harmonized technical requirements and business goals to ensure product features meet user needs.
- Drove impactful product launches by employing meticulous planning and fostering clear departmental collaboration.
- Demonstrated effective stakeholder management skills by actively engaging key decision-makers in project discussions.
- Delivered exceptional results by expertly managing deadlines through effective delegation and prioritization strategies.
- Spearheaded process improvements, successfully reducing overhead expenses without sacrificing product integrity.
- Optimized project success by proactively managing risks with contingency plans and ongoing progress oversight.
- Served as primary point of contact for external clients with delivery issues, promoting maximum customer satisfaction metrics for each interaction.
- Synchronized progress tracking efforts across projects through aggregated reports from diverse teams.
- Drove successful development outcomes by managing numerous Scrum teams, each with dedicated members.
- Managed cross-functional teams of developers, testers, and analysts to ensure product quality.
- Enhanced team collaboration with regular communication, clear expectations, and shared goals.
- Fostered an environment that encouraged innovation through learning and continuous growth.
- Elevated team performance through continuous feedback, training, and mentoring opportunities.
- Coordinated employee scheduling around delivery timeframes, resolving conflicts and supporting consistent availability of necessary competencies.
- Engaged vendors in contract negotiations to obtain optimal resources at competitive costs.
Senior Consultant
Deloitte
07.2019 - 08.2022
- Delivered exceptional results by managing a portfolio with over 6+ monthly deliveries.
- Monitored customer quality indicators and took decisive actions to rectify issues effectively.
- Enhanced customer satisfaction by consistently meeting or exceeding project delivery milestones and quality standards.
- Drove successful project outcomes by managing key stakeholder relationships and ensuring satisfaction.
- Minimized project disruptions by adeptly managing change requests without sacrificing quality or budget.
- Implemented continuous improvement initiatives to identify areas of inefficiency in the project delivery process and develop solutions for optimization.
- Cultivated strong relationships with clients through regular communication and transparent reporting on project status updates, fostering trust and long-term partnerships.
- Developed comprehensive project plans that outlined scope, objectives, timelines, resources, and deliverables for successful execution.
- Fostered a culture of continuous learning by regularly sharing lessons learned, best practices, and industry trends with team members and stakeholders.
Technical Architect
Accenture
08.2013 - 07.2019
- Collaborated with clients to determine project specifications and scope.
- Resolved complex technical issues by troubleshooting systems, analyzing root causes, and implementing effective fixes.
- Proactively monitored system performance trends to anticipate potential issues before they escalated into larger problems.
- Maximized testing effectiveness by optimizing coverage with strategic plans and targeted risk assessments.
- Established standards for best practices in test automation, leading to improved code quality across projects.
- Coordinated with development teams to ensure efficient handover of code for testing phases, expediting release schedules.
- Identified bottlenecks in the existing automation framework, devising solutions to enhance throughput and reliability.
- Mentored junior team members on best practices and technical skills, fostering a culture of continuous learning and improvement.
Education
Executive Program -
Indian Institute of Management
Kolkata 08.2016 - 05.2017
B.Tech -
Jaypee University of Engineering And Technology
Madhya Pradesh 07.2009 - 05.2013
Skills
Scrum master
Certification
Professional Scrum Master
Timeline
Google Program Management: Professional Certificate
01-2025
Professional Scrum Master
12-2023
GCP Professional Data Engineer
01-2023
Technical Delivery Manager
BT Group
09.2022 - Current
GCP Professional Data Architect
08-2022
Microsoft Certified: Azure Solutions Architect Expert
08-2022
AWS Certified Solutions Architect - Associate
07-2022
Senior Consultant
Deloitte
07.2019 - 08.2022
Executive Program -
Indian Institute of Management
08.2016 - 05.2017
Technical Architect
Accenture
08.2013 - 07.2019
B.Tech -
Jaypee University of Engineering And Technology
07.2009 - 05.2013
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