MS Office
Shubham Saxena
Team Leader
New Delhi
Summary
Results-driven Sales Team Leader with proven expertise in building strong teams and motivating exceptional sales results. Ambitious in pursuing opportunities to expand client base and increase group revenue. Expert in building connections and servicing accounts. A sales personnel who engages with customers to help establish rapport. Proven track record of building customer relationships and successfully closing sales. Committed to delivering exceptional customer service and exceeding sales goals.
Overview
4
4
years of professional experience
5
5
years of post-secondary education
3
3
Certifications
2
2
Languages
Work History
Team Leader
Glamyo Health Technologies Pvt Ltd.
New Delhi
09.2021 - Current
- Built strong team by recruiting and developing top sales talent
- Managed 10 -member sales team activities to consistently meet upto 90% - 95% of sales quotas
- Trained, coached, and mentored new sales associates for maximum performance and Monitoring sales team performance and provided constructive feedback
- Provided exceptional customer service to foster client loyalty and satisfaction
- Enhance customer base and cemented market presence by implementing strategic sales plans
- Grew sales and boosted profits, applying proactive management strategies and enhancing sales training
- Developed and maintained knowledge of current sales and promotions
- Worked closely with other departments to understand full scope of available offerings and provide top-notch salesmanship to customers
- Kept detailed track of sales and customer information in company system
- Led regular team meetings to keep sales personnel motivated with tips, techniques and relevant information
- Set the practically goals and targets achievable to keep team motivated as an individual also
- Awarded by best team lead 3 times for over achievement and best performer as an individual 5 times
Sales Executive
Pratap Construction Pvt Ltd.
Lucknow
02.2020 - 08.2021
- Increased revenue by implementing effective sales strategies in sales cycle process from prospecting leads through close
- Analyzed past sales data and team performance to develop realistic sales goals
- Achieved sales goals and service targets by cultivating and securing new customer relationships
- Negotiated and closed profitable sales contracts with new and existing customers to increase loyalty and retention
- Developed and presented valuable sales presentations to potential customers to highlight features
- Monitored and adjusted pricing based on market trends and customer feedback to meet expectations and increase sales
- Evaluated costs against expected market price points and set structures to achieve profit targets
- Met with customers to discuss and ascertain needs, tailor solutions and close deals
- Negotiated prices, terms of sales and service agreements
- Maintained current knowledge of evolving changes in marketplace
- Set and achieved company defined sales goals
- Built relationships with customers and community to promote long term business growth
- Identified new business opportunities through cold calling, networking, marketing and prospective database leads
Associate Sales Consultant
Policybazaar.com
Gurugram
07.2019 - 01.2020
- Completed 120 daily cold calls and achieved average customer conversion rate of 2%
- Answered customers' questions regarding products, prices, and features
- Determined needs, delivered solutions, and overcame objections through consultative selling skills
- Managed friendly and professional customer interactions
- Followed up with customers after completed sales to assess satisfaction and resolve technical or service concerns
- Maintained up-to-date knowledge of available products to best serve customers and maximize sales potential
- Monitored industry news and trends to stay up-to-date on competitive landscape
- Used CRM software to maintain detailed contact logs and account records
- Attended meeting and sales events to learn latest developments and brainstorm new sales strategies
- Developed and implemented sales strategies to increase customer loyalty and retention
- Met or exceeded sales targets and quotas to contribute to overall sales goals and revenue of company
Education
MBA -
Babu Banarasi Das University
Lucknow 06.2018 - 03.2020
BBA -
Babu Banarasi Das University
Lucknow 07.2015 - 04.2018
Skills
Performance improvement
Software
Adobe Photoshop
Certification
Specialization in Accounting and Finance from KPMG
Timeline
Digital Marketing Foundation Course by Google
03-2023
Team Leader
Glamyo Health Technologies Pvt Ltd.
09.2021 - Current
CCC from NILETS
04-2021
Sales Executive
Pratap Construction Pvt Ltd.
02.2020 - 08.2021
Associate Sales Consultant
Policybazaar.com
07.2019 - 01.2020
MBA -
Babu Banarasi Das University
06.2018 - 03.2020
BBA -
Babu Banarasi Das University
07.2015 - 04.2018
Specialization in Accounting and Finance from KPMG
07-2015
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