SHUBHAM SAXENA
Noida
Summary
Insurance professional with over 2.5 years of experience in property and casualty insurance, travel insurance claims and customer service. Skilled in insurance products, including P & C Insurance proven ability to work in fast-paced environments, meeting deadlines, and providing excellent customer service.
Overview
3
3
years of professional experience
Work History
Process Associate
Genpact India
Noida
11.2024 - Current
- Processed and assessed travel insurance claims for medical expenses and trip cancellations.
- Verified documentation to ensure compliance with policy terms and conditions.
- Communicated with customers and third parties to facilitate efficient claim resolution.
- Maintained confidentiality while delivering accurate evaluations in adherence to regulatory standards.
Senior Executive
Exl Service
Noida
01.2023 - 09.2024
- Managed data and document imaging processes to enhance operational efficiency.
- Provided back-office support for insurance operations, improving overall workflow.
- Maintained policy records with a focus on quality control and data integrity.
- Implemented effective compliance measures to align with industry standards.
- Executed quality control checks on documentation to uphold high standards of service.
- Supported various insurance operations tasks to facilitate smooth administration.
Education
Bachelor of Science - Mathematics and Physics
Mahatma Jyotiba Phule Rohilkhand University
06.2019
Intermediate - Moradabad
UP Board
Moradabad05.2016
High School - Moradabad
UP Board
Moradabad 05.2014
Skills
- Microsoft Office proficiency
- Policy administration
- Quality assurance
- Regulatory compliance
- Process improvement
- Time management
- Attention to detail
- Organizational skills
- Fast-paced adaptability
- Team collaboration
- Customer service
Timeline
Process Associate
Genpact India
11.2024 - Current
Senior Executive
Exl Service
01.2023 - 09.2024
Bachelor of Science - Mathematics and Physics
Mahatma Jyotiba Phule Rohilkhand University
Intermediate - Moradabad
UP Board
High School - Moradabad
UP Board
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