Jira
Shubham Sengupta
Account Manager- Product Management
Bengaluru
Summary
Results-oriented Product Manager with a proven track record of seven years collaborating with diverse user groups, including Senior Management, Sales, and Marketing. Seeking a challenging role to leverage expertise in delivering timely and accurate business information, optimizing sales processes, and supporting cross-functional teams to achieve organizational objectives. Excited to contribute skills and experience to a dynamic organization poised for growth.
Overview
7
7
years of professional experience
2
2
Certifications
6
6
years of post-secondary education
Work History
Account Manager- Product Management
Quark Media Tech
06.2024 - Current
- Conducted market analysis to identify trends, customer needs, and competitor positioning in cybersecurity
- Defined the product vision and roadmap aligned with business objectives and regulatory standards
- Partnered closely with engineering, design, sales, and marketing to ensure smooth product development, alignment on priorities, and a successful go-to-market strategy
- Supported sales with targeted messaging, competitive analysis, and sales enablement materials to drive customer acquisition and revenue
- Oversee the entire product lifecycle from ideation to launch, using Agile methodologies to prioritize features and manage the development process effectively
- Set and track KPIs for product performance and customer satisfaction, continuously reviewing feedback and data to identify areas for enhancement and ensure competitiveness in the cybersecurity landscape
- Advocate for user-centered design, developing intuitive products that meet customer needs
- Collaborate with customer success on training materials to ensure effective product adoption
Product Manager
XCITIUM CYBERSECURITY
07.2022 - 03.2024
- Managed full product lifecycle, from ideation through post-launch support, ensuring consistent quality control measures were in place.
- Thrived in fast-paced, highly-adept team to develop and prioritize product features and build product roadmap.
- Managed stakeholder expectations effectively throughout the entire product development process.
- Continuously monitored customer feedback channels after launch to gather insightful data for future iterations or updates.
- Collaborated with sales, marketing, and support teams to launch products on time and within budget.
- Documented user stories, specifications, and product features into detailed work order to communicate across teams and build mandatory requirements.
- Coordinated design meetings and decisions with internal departments and teams.
- Developed comprehensive go-to-market strategies, ensuring successful product launches and brand positioning.
- Drove revenue growth by establishing strong relationships with key industry partners.
- Improved product functionality with innovative design solutions, resulting in increased sales conversions.
- Led cross-functional teams to deliver new product features on schedule, fostering collaboration between engineering, marketing, and sales departments.
Product Manager
INNOVEXIC TECHNOLOGY
05.2021 - 06.2022
- Implemented robust data analysis practices to guide product development, leveraging user data to inform decision-making.
- Enhanced product usability, overseeing user interface design improvements based on user testing and feedback.
- Developed comprehensive product roadmaps, setting clear vision and direction for development team.
- Drove innovation within product line, identifying and pursuing opportunities for new features and enhancements.
- Boosted product adoption with targeted go-to-market strategies, closely working with marketing teams.
- Increased customer satisfaction, gathering and incorporating extensive user feedback into product improvements.
- Improved product lifecycle management, streamlining processes from concept to launch.
- Conducted comprehensive market research to identify emerging trends, ensuring our product line remained competitive and relevant.
- Conducted market research to identify new opportunities and target markets.
- Established, initiated and optimized business development strategies based on company targets, product specifications, market data, and budget factors.
- Created and managed social media campaigns to increase brand engagement.
- Launched successful digital marketing campaigns that achieved goals for increased website traffic.
- Optimized product pricing strategies to maximize revenue while maintaining competitive market positioning.
Department Manager
HOMETOWN PRAXIS FUTURE RETAIL
01.2018 - 08.2020
- Oversaw complete furniture operations as the LOB head
- Managed a team of over 25 personnel
- Implemented sales planners and roadmaps in assigned departments to boost sales
- Directed and evaluated inventory levels, organizing inventory-related activities
- Monitored product quantities, stock levels, and on-hand products to maximize profit margins
- Conducted monthly price audits for signage, ensuring accurate promotions and reflecting new lower prices to boost sales and customer satisfaction
- Contributed to business success by ensuring staff familiarity with daily/monthly targets
- Maintained corporate relations with MNCs, PSUs, and banks to secure regular orders
Education
MBA - Marketing Strategy, Consumer Behavior, Strategic Mgmt.
Acharya Institute of Management And Science (AIMS)
Bangalore 05.2016 - 08.2018
BBA - Marketing
Gossner College
Ranchi 04.2013 - 08.2016
Skills
Strategic planning
Product positioning
Market research
Go-to-market Strategy
Campaign performance & execution
Performance analysis
Strong written and verbal communication
Presentation skills
Data analysis
Market trend analysis
Product expertise
Market forecasting
Operations
Business development and planning
Account management
Sales Reporting
Database Management
Trend forecasting
Product and service sales
Prioritizing workflows
Certification
Hubspot Inbound and Outbound Marketing
Software
Cloud Services
Klaviyo
Netwise
Google Analytics
Hubspot
Klaviyo
Drawio and Lucidcharts
Timeline
Hubspot Inbound and Outbound Marketing
03-2025
Account Manager- Product Management
Quark Media Tech
06.2024 - Current
Product Manager
XCITIUM CYBERSECURITY
07.2022 - 03.2024
Product Manager
INNOVEXIC TECHNOLOGY
05.2021 - 06.2022
Department Manager
HOMETOWN PRAXIS FUTURE RETAIL
01.2018 - 08.2020
MBA - Marketing Strategy, Consumer Behavior, Strategic Mgmt.
Acharya Institute of Management And Science (AIMS)
05.2016 - 08.2018
BBA - Marketing
Gossner College
04.2013 - 08.2016