Summary
Overview
Work History
Education
Skills
Certification
Timeline
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Shubham Shankar

Shubham Shankar

Kolkata

Summary

Experienced IT Engineer proficient in C#, ASP.NET MVC, MS SQL, Web API, HTML, CSS, JavaScript, and jQuery. Skilled in client handling and adept at resolving end-user issues within defined SLAs. Successfully led a team of 4, demonstrating strong leadership and project management capabilities.

Overview

5
5
years of professional experience
2
2
Certification

Work History

Technology Analyst

Infosys Ltd.
Bengaluru
09.2019 - Current
  • Developed, Implemented and Technically Supported an ASP .NET MVC, C#, MS SQL and Web API based Invoice Processing Software called APOC, to meet business requirements for multiple clients like CEVA, ABB, STG, MARS, Legrand, etc.
  • Led a team of 4 in resolving Production Support Tickets on tools like Zoho, Jira, etc. thereby troubleshooting and resolving issues related to SQL (SPs, Functions, Tables, etc.), Front End data rendering, UI and Application Optimization within defined SLAs
  • Developed, delivered and provided Hyper-Care Support for Change Requests related to APOC, requested by clients, with proper Unit Testing and Defect Resolution of any ST, UAT and Production Defects.

Education

Bachelor of Engineering - Computer Science

Dayananda Sagar College of Engineering
Patna, BR
06-2019

Skills

  • C Sharp
  • ASP NET MVC
  • MS SQL
  • Web API
  • HTML
  • CSS
  • Javascript
  • JQuery
  • Angular
  • Client Handling

Certification

  • Infosys Certified MySQL Associate
  • Infosys Certified L1 Junior Microsoft .NET Programmer

Timeline

Technology Analyst

Infosys Ltd.
09.2019 - Current

Bachelor of Engineering - Computer Science

Dayananda Sagar College of Engineering

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Shubham Shankar