Summary
Overview
Work History
Education
Skills
Accomplishments
Languages
Work Preference
Software
Timeline

Shubham Sharma

IT Business Analyst
New Delhi,DL

Summary

Perceptive Senior Business Analyst with 3 years driving successful business processes for growing companies. Dedicated to maximizing impact of key performance metrics to enhance and expand business operations. Known for leveraging both macro and micro-scale analyses to generate holistic images of ongoing business operations for immediate actionability.

Overview

18
18
years of professional experience

Work History

Business Analyst/Sr. Business Analyst

Isourse Technologies Private Limited
New Delhi, DL
10.2021 - Current
  • Developed and executed conceptual designs aligning with business objectives, resulting in the successful delivery of software and applications that exceeded specifications for usability, performance, and functionality, driving 20% increase in user engagement and 15% improvement in customer satisfaction
  • Led cross-functional teams to analyze and understand enterprise-wide operational impacts and opportunities of technology changes
  • Through gap analysis, found process inefficiencies and presented practical remedies that increased product efficiency by at least 25%
  • Using multiple public and private APIs to integrate applications, efficiency was increased by more than.
  • Supported leadership team with reporting, analysis, and business presentations to inform divisional strategies

Financial Analyst - Intern

Qualicentric LLP Janakpuri
New Delhi, DL
04.2021 - 09.2021
  • Worked in analytics team to analyze and visualize data for financial reports like profit and loss and balance sheet reporting
  • Hands-on Experience in Finance and accounting software.
  • Analyzed and monitored statistical data trends

Frontend Web Developer

Codify Private Limited
Remote
01.2006 - 10.2020
  • 25% increase in sales was achieved by managing front end and catalogue of e-commerce website
  • Hands on experience in front end Technologies, i.e., HTML, CSS, JavaScript, React.JS and Bootstrap.

Education

B.Tech - Electronics and Communication Engineering

Maharaja Agrasen Institute of Technology(GGSIPU, New Delhi, Delhi
10.2021

GPA: 7, 83 | Drama Society – Vibe |Literature Group – Anugoonj | Member of Cricket and Football Team |Project – Blood Donation Management System, ETL Operation on Shopping Mall Database.

  • Member of Football and Cricket Team
  • Member of E-cell.

Skills

  • SKILLS & INTERESTS
  • Skills:
  • Microsoft Office Suite (Excel, PowerPoint, Word) Tableau SQL Jira Balsamiq Wireframes & Pencil
  • Requirement gathering Product management Stakeholder management Agile Methodology API
  • Integrations
  • CRM Systems
  • SEO Strategies
  • Project Finance
  • Staff Management
  • Microsoft Office Suite
  • System Integration Testing
  • Agile Principles
  • Stakeholder relationships
  • Product Development
  • Test Case Scenarios
  • Project Management
  • Scrum Methodology
  • Process Optimization

Accomplishments

  • Google Data Analytics Professional Certificate – Coursera July 2021
  • Learned key analytical skills such as data gathering, cleaning, structuring, and visualization
  • Gained an immersive understanding of the practices and processes used by a professional analyst
  • Development of Soft Skills and Personality – NPTEL October 2020
  • Among the top 5% of students who appeared for this NPTEL course
  • Improved critical thinking, emotional intelligence, and decision-making skills
  • ACHIEVEMENTS
  • Reviewed whole operation of ChargeUp (HQ)-Delhi and prepare the Business Process Run Document to plan for the whole ERP solution that consists of HRMS, Asset Management, Partner’s Onboarding and
  • Loan Management System
  • (April 2023)
  • Integrated the Transport Management system with government and private APIs like E-Way Bill, E-Invoice and Fright Tiger’s Tracking API, that improve software’s efficiency more than 50%.

Languages

English
Bilingual or Proficient (C2)
Hindi
Bilingual or Proficient (C2)

Work Preference

Work Type

Full Time

Location Preference

On-Site

Important To Me

Company CultureWork-life balanceCareer advancement

Software

JIRA

Drawio

Snowflake

SQL Server

Power BI

Microsoft 365

Timeline

Business Analyst/Sr. Business Analyst - Isourse Technologies Private Limited
10.2021 - Current
Financial Analyst - Intern - Qualicentric LLP Janakpuri
04.2021 - 09.2021
Frontend Web Developer - Codify Private Limited
01.2006 - 10.2020
Maharaja Agrasen Institute of Technology(GGSIPU - B.Tech, Electronics and Communication Engineering
Shubham SharmaIT Business Analyst