Summary
Overview
Work History
Education
Skills
Language
Timeline
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SHUBHAM SHARMA

SHUBHAM SHARMA

Summary

A highly organized and results-driven travel consultant with a proven ability to deliver exceptional customer service. Passionate about staying updated on industry trends and implementing innovative solutions. Currently providing tailored travel experiences to a diverse clientele at Isango, specializing in both B2B and B2C segments.

Overview

2
2
years of professional experience

Work History

Travel Consultant

ISANGO TRAVEL LIMITED
09.2022 - Current
  • Provided comprehensive customer service support to international clients across multiple channels
  • Successfully managed B2B tour bookings and inquiries, ensuring seamless and personalized experiences
  • Actively engaged with customers to address their needs, resolve issues, and maintain strong relationships
  • A highly organized and results-driven travel consultant with a proven ability to deliver exceptional customer service
  • Passionate about staying updated on industry trends and implementing innovative solutions
  • Currently providing tailored travel experiences to a diverse clientele at Isango, specializing in both B2B and B2C segments

Intern

BEING CARING ORGANISATION
  • Organized food drives to support local homeless communities
  • Actively participated in campaigns and workshops to raise awareness about food insecurity
  • Regularly visited community centers to provide assistance and support

Education

BACHELOR'S OF ARTS - TOURISM ADMINISTRATION

AMITY UNIVERSITY
NOIDA
01.2022

SENIOR SECONDARY - CBSE

SHIKSHA BHARATI GLOBAL SCHOOL
01.2019

MATRICULATION - CBSE

VANASTHALI PUBLIC SCHOOL
01.2017

Skills

  • Customer Care Expertise
  • Analytical Problem-Solving
  • Collaborative Teamwork
  • Leadership
  • Customer Relationship Management
  • Critical Thinking
  • Time Management
  • Work Ethic

Language

Hindi
First Language
English
Advanced (C1)
C1

Timeline

Travel Consultant

ISANGO TRAVEL LIMITED
09.2022 - Current

Intern

BEING CARING ORGANISATION

BACHELOR'S OF ARTS - TOURISM ADMINISTRATION

AMITY UNIVERSITY

SENIOR SECONDARY - CBSE

SHIKSHA BHARATI GLOBAL SCHOOL

MATRICULATION - CBSE

VANASTHALI PUBLIC SCHOOL

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