Shubham Sharma
Shahdara
Summary
Qualified admission officer with a background in international student admissions. Adept at fostering relationships with prospective students and assisting them through the application process. Demonstrated ability in cross-cultural communication and data analysis to support strategic enrollment goals.
Overview
13
13
years of professional experience
Work History
International Admission Officer
Council for International Education
04.2022 - Current
- Assessment and shortlisting of Institutions according to the student's profile.
- Preparing institution lists with requirements (premium/partner universities) for students aspiring to study abroad.
- Managing and organizing application documents, including academic records, personal statements, and recommendation letters.
- Communicating with students and their families to provide information on admission requirements, deadlines, and application procedures.
- Preparation and submission of application materials for multiple countries, ensuring accuracy and completeness.
- Coordinated with partner channels to facilitate student placements and address admission-related inquiries.
- Preparation of Australia Visa file for final check and submission.
- Worked on registration for IELTS, WES, DS-160, GIC, HAP ID, OSHC, Block Account.
- Participated in workshops and seminars on university applications, scholarship opportunities, and visa processes.
Student Advisor
Council for International Education
10.2020 - 03.2022
- Scheduled 5 walk-ins/virtual appointments a day through cold calling.
- Asked relevant questions to understand students' educational requirements.
- Advised students on educational, career, and social opportunities.
- Diligently followed up on potential leads and helped counselors in approximately 25 conversions a year.
- Maintained detailed records of individual student interactions and outcomes to inform future advising approaches.
- Participated in various seminars/workshops/university training, or marketing sessions.
Senior Operations Executive
Bhagwan Shree Lakshmi Narayan Dham (NPO)
09.2014 - 03.2020
- Managed commercial operations, expenses, and budgets, handled 3 - 4 escalations a day, reported to management, and delivered services on time.
- Effectively communicated with management, managed labor, and handled data entry and documentation.
Customer Service Representative
Narayan Shaktipeeth (NPO)
09.2012 - 08.2014
- Answered an average of 50 incoming devotee calls a day, updated database information, maintained professionalism, and reported daily and monthly to the management team.
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
Education
Bachelor of Commerce (Distance Education) -
University of Delhi
School Of Open Learning, Delhi07.2023
Year 12 -
Central Board of Secondary Education
Himalaya Public School, Delhi05.2009
Year 10 -
Central Board of Secondary Education
Ganga International School, Delhi05.2007
Skills
- Understanding of global university admissions
- Skilled in application management systems
- Collaborative teamwork with senior counselors
- Admissions management
- Application evaluation
- Multitasking
- Attention to detail
Timeline
International Admission Officer
Council for International Education
04.2022 - Current
Student Advisor
Council for International Education
10.2020 - 03.2022
Senior Operations Executive
Bhagwan Shree Lakshmi Narayan Dham (NPO)
09.2014 - 03.2020
Customer Service Representative
Narayan Shaktipeeth (NPO)
09.2012 - 08.2014
Bachelor of Commerce (Distance Education) -
University of Delhi
Year 12 -
Central Board of Secondary Education
Year 10 -
Central Board of Secondary Education
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