Shubham Sharma
Gwalior
Summary
Dynamic and results-driven sales leader with a proven track record of enhancing consumer shopping experiences and driving growth in retail environments. Expertise in inspiring and motivating teams to achieve ambitious goals while maintaining a strong focus on quality and customer loyalty. Skilled in recruiting, training, and developing high-performing teams that consistently exceed objectives through clear guidelines and targeted strategies. A strategic planner and analytical problem solver dedicated to fostering a positive work culture and maximizing operational efficiency.
High-energy Store Manager bringing extensive experience in retail settings. Set and enforced consistent standards to maintain staff satisfaction and meet performance targets. Dynamic relationship-builder with organized nature and sound judgment focused on maximizing team efficiency.
Overview
10
10
years of professional experience
Work History
Store Manager
Lenskart
06.2023 - Current
- Conducted daily store operations, including opening and closing procedures and cash handling.
- Monitored inventory levels and placed orders to restock shelves.
- Developed strategies to maximize sales and profitability.
- Established customer service standards and monitored staff compliance.
- Resolved customer complaints in a timely manner.
- Recruited, trained and supervised new employees.
- Updated POS system with new products and promotional offers.
- Managed inventory tracking and physical inventory counts to minimize loss.
- Managed inventory control, cash control, and store opening and closing procedures.
- Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
Store Manager
Jockey Exclusive Store
05.2017 - 05.2023
- Team Handling With Softly Nature
- Ensure High levels of customers; Satisfaction through excellent service
- Complete store administration and ensure compliance with policy and procedures
- Report on buying trends, customer needs profits etc
- Conduct personal performance appraisals to assess training needs and built career paths
- Deal with all issue hat arise from staff and costumers (complaints,grievances etc)
Assistant Manager
Cobb Exclusive Store
05.2015 - 01.2017
- Increasing standard customer of costumer service
- Provide product information to Team and costumer
- Keep track in inventory
- Assist Store manager for visual merchandising
- Hire and trained New employees.
Sales Executive
Local MBO of Multibrands
05.2015 - 01.2017
- Self training about product and fabric knowledge
- Costumer service.
Education
B.A. -
Raja Mansingh Tomer University
01.2021
Higher Secondary - undefined
M.P Board
01.2018
High School - undefined
01.2016
Skills
Store Merchandising
Loss Prevention
Risk Management
Revenue Generation
Shift Scheduling
Retail Inventory Management
Team Development
Employee Training
Operations Management
Customer Service Management
Timeline
Store Manager
Lenskart
06.2023 - Current
Store Manager
Jockey Exclusive Store
05.2017 - 05.2023
Assistant Manager
Cobb Exclusive Store
05.2015 - 01.2017
Sales Executive
Local MBO of Multibrands
05.2015 - 01.2017
Higher Secondary - undefined
M.P Board
High School - undefined
B.A. -
Raja Mansingh Tomer University