Shubham Shukla
On Boarding Associate
New Delhi,DL
Summary
High-achieving Business Development Representative bringing expertise in marketing, sales and operations. Consults with professionals, builds strong relationships and increases sales numbers.
Overview
4
4
years of professional experience
5
5
years of post-secondary education
Work History
CRM Manager & Business Development in, Customer Support
REB SOLUTIONS, IO
07.2017 - 09.2017
- Used consultative sales approach to understand customer needs and recommend relevant offerings.
- Provided accurate information about promotions, customer programs and products, helping drive high customer retention.
- Responded to customer requests, offering excellent support and tailored recommendations to address needs.
- Maintained up-to-date knowledge of product and service changes.
- Sales.
Customer Support Associate
IO Digital
NEW DELHI, Delhi
10.2018 - 08.2019
- Attracts Potential customers By Answering Product And Service Questions ; Suggesting Information About Other Products And Services.
- Maintained customer satisfaction while handling product returns quickly and professionally.
- Engaged with customers to effectively build rapport and lasting relationships.
- Maintained Customer Satisfaction And Believe In Company By Solving Their Problems By Giving Then Valid Solution.
Marketing Executive & Event Organizer
Satkartar Group
09.2019 - 11.2019
- Worked with marketing teams to create, deploy and optimize effective campaigns for Marketing clients.
- Identified target audiences and devised campaigns to match target demographics and optimize results.
- Developed new branding strategies and marketing collateral to foster business development and achieve revenue targets.
- Developed and implemented targeted digital strategy to improve business performance.
- Communicated marketing strategy and campaign performance to verify alignment with senior management objectives.
Business Development Associate
Urban Company
NEW DELHI, Delhi
03.2020 - Current
- Boosted revenue by bringing in and cementing relationships with new professionals and optimizing servicing of existing professionals accounts.
- Planned marketing initiatives and leveraged referral network to promote business development.
- Researched, analyzed and projected market data for potential markets.
- I was involved in business development in the company, as the main focus of the organisation was based on their professional (partners)
- Followed procedures, documentation, instructions and Audit & Business Controls guidelines from both client and company.
Education
BBA - Marketing & Sales
Amity University
07.2015 - 07.2018
MBA - International Business
Amity University
Noida 01.2021 - Current
Skills
Lead Generation
Multitasking abilities
Relationship-Building
Planning and Coordination
Customer Service
Accomplishments
- Oct 2017 - Sports Captain.
- Oct 2017 - E-MELA.
- Oct 2017 - BROZE MEDAL IN SOFT BALL.
- Mar 2018 - Event Organizer.
- Jun 2019 - GOLD MEDAL IN RAGE CUP Languages.
- English.
- Hindi.
- German.
- Punjabi.
Timeline
MBA - International Business
Amity University
01.2021 - Current
Business Development Associate
Urban Company
03.2020 - Current
Marketing Executive & Event Organizer
Satkartar Group
09.2019 - 11.2019
Customer Support Associate
IO Digital
10.2018 - 08.2019
CRM Manager & Business Development in, Customer Support
REB SOLUTIONS, IO
07.2017 - 09.2017
BBA - Marketing & Sales
Amity University
07.2015 - 07.2018