Summary
Overview
Work History
Education
Skills
Timeline
Generic
SHUBHAM V SINGH

SHUBHAM V SINGH

MAHARASHTRA MUMBAI

Summary

Dedicated, hardworking restaurant management professional with extensive daily planning and operations experience. Skilled in staff training and development. Driven leader with strong problem-solving and customer service skills. Dedicated to providing highest level of service to customers and creating pleasant work environment for staff. Knowledgeable in food safety and sanitation protocols.

Overview

7
7
years of professional experience

Work History

Senior Captain

Coastal Boat
Mumbai
06.2024 - Current
  • Monitored inventory levels of supplies such as linen, amenities to ensure adequate availability of items at all times.
  • Ensured that guests received prompt, courteous attention throughout their stay.
  • Developed and implemented hotel policies and procedures.
  • Ensured compliance with local regulations related to health and safety standards or licensing laws.
  • Maintained high standards of quality control, hygiene, health and safety.

Senior Captain

The Myraid
Mumbai
09.2022 - Current
  • Handling Restaurant, Bar , Cashier, Bar inventory , Room Service and Banquet.
  • Interacted with team members, encouraging each to be outgoing and offer excellent service to customers.
  • Hired, trained and scheduled staff to maintain adequate coverage for successful operations.
  • Arranged food, utensils and condiments on trays to serve meals with necessary items.
  • Met with event director to discuss event details, timelines and specific equipment that would be required.
  • Kept guest areas clean, removing trash and dirty dishes.
  • Organized and oversaw food service training to educate employees on resetting tables, relaying orders to cooks and upselling food and beverages.
  • Supervised and mentored kitchen and serving staff.
  • Followed safety procedures and incorporated safety equipment to reduce injury and loss.

Captain

DRINXEXCHANGE
Mumbai
09.2021 - 08.2022
  • Exhibited expert knowledge of alcoholic beverage service standards, laws and regulations.
  • Trained and managed dining room staff with diverse service backgrounds.
  • HANDLING RESTAURANT AND BAR
  • Displayed functional familiarity with Microsoft Office functions such as Excel and Word.
  • Supervised set up of banquet food stations and coordinated service to multiple dining areas.
  • Supervised server staff and simultaneously served personal section of tables.

GSA

ROYAL HOMETAL SUITES
Mumbai
08.2019 - 11.2020

HANDLING RESTAURANT, BANQUET, BAR , INVENTORY AND ROOM SERVICE

Steward

THE EMPRESA HOTEL
Mumbai
06.2017 - 04.2019
  • HANDLING RESTAURANT, BANQUET AND ROOM SERVICE

Education

DIPLOMA - Hotel Management

INDIAN INSTITUTE OF HOSPITALITY AND MANAGEMENT
Mumbai, India

Skills

  • P>Safety standards and protocols
  • P>Table clearing
  • P>Customer assistance
  • P>Relationship building
  • P>Staff supervision
  • P>Corporate event management
  • P>Staff Management
  • P>Food safety and sanitation
  • P>Wine service
  • P>Food and beverage pairings
  • P>Cash Handling
  • P>Banquet coordination

Timeline

Senior Captain

Coastal Boat
06.2024 - Current

Senior Captain

The Myraid
09.2022 - Current

Captain

DRINXEXCHANGE
09.2021 - 08.2022

GSA

ROYAL HOMETAL SUITES
08.2019 - 11.2020

Steward

THE EMPRESA HOTEL
06.2017 - 04.2019

DIPLOMA - Hotel Management

INDIAN INSTITUTE OF HOSPITALITY AND MANAGEMENT
SHUBHAM V SINGH