Shubham Singh
Ghaziabad
Summary
I’m a hardworking student with leadership and management skills. Seeking to apply my abilities to fill my impactful role in your firm, where I can show my talent and enhance my skills to meet firm goals with full passion.
Overview
3
3
years of professional experience
Work History
Assistant Store Manager
Aditya Birla Fashion & Retail Ltd.
07.2023 - Current
- Assisted in the continuous development of effective store associates to achieve desired sales and results.
- Checked monthly sales and performance reports to support operational planning and strategic decision-making.
- Handled complaints from customers by empathetically listening, recording details, and offering solutions.
- Prepared detailed reports summarizing sales activity, customer feedback, and other relevant information.
- Completed thorough opening, closing, and shift change functions to maintain operational standards each day.
Trainee
The Lalit
New Delhi
03.2022 - 04.2022
- Learn the fundamental concepts of F&B service under the guidance of Mr. Sunil, sir. Manager).
- Learn about the GUEST Module, guest service, restaurant setup, buffet setup, guest handling, etc.
- Learn to set up the dispense bar, with proper labeling of alcohol, such as Single Malts placed separately, Tequilas placed separately, and how to prepare garnishing for the peak hours.
- Identified the needs of customers promptly and efficiently.
Trainee
Taj
Bengaluru
12.2021 - 01.2022
- Learn the importance of housekeeping in a hotel, with point-to-point knowledge of everything.
- Understand the importance of time management, with zero errors.
- Completed day-to-day duties accurately and efficiently.
Education
B.Sc. - hospitality and hotel administration
Institute of hotel management
Bhopal01.2023
Higher Secondary - PCM
SVSM Rajendra Nagar
Sahibabad, UP, India01.2019
Secondary -
St.Thomas School
Sahibabad, GZB, India01.2017
Skills
- Problem solving
- Team management
- Inventory tracking and management
- Sales analysis
- Customer relationship management
- Guest service
Personal Information
- Date of Birth: 03/24/01
- Gender: Male
- Nationality: Indian
Other Information
English, Hindi, Positive Attitude, Adaptive, Hardworking, Ms Office (Excel/Word/Power Point), Sales Driven, Situation Handling, Leadership
Timeline
Assistant Store Manager
Aditya Birla Fashion & Retail Ltd.
07.2023 - Current
Trainee
The Lalit
03.2022 - 04.2022
Trainee
Taj
12.2021 - 01.2022
B.Sc. - hospitality and hotel administration
Institute of hotel management
Higher Secondary - PCM
SVSM Rajendra Nagar
Secondary -
St.Thomas School
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