SHUBHAM SINGH

• Orchestrating the development and execution of multiple business-critical projects, addressing challenges, and implementing scalable solutions across various domains, including e-commerce—specifically focusing on category structuring and flow optimization, independent of sales or product perspectives.
• Providing training and support in process creation, campaign management, and strategic growth planning, ensuring seamless alignment with organizational goals.
• Managing a diversified portfolio of customer accounts, leveraging data-driven strategies to maximize revenue generation, and enhance client satisfaction.
• Collaborating with cross-functional teams and product stakeholders to conceptualize and execute integrated marketing campaigns that bolster client acquisition and retention.
• Overseeing the implementation of promotional strategies, ensuring alignment with business goals, and maximizing market impact.
• Conducting in-depth market research to identify emerging trends and opportunities, enabling strategic decision-making.
• Spearheading initiatives to enhance brand visibility and sales performance through innovative marketing strategies and stakeholder engagement.
• Developed and implemented a comprehensive training program for new hires, significantly improving onboarding efficiency and team productivity.

Developing effective working relationships with Restaurant partners through regular meetings; identified and obtained further sales and business development opportunities, Closing opportunity and strengthened relationship with strategic account by leveraging key account management skills, Leading the qualification process of new accounts through direct customer solicitation, involving qualification services, the identification of target opportunities, and the management of the process for qualifying opportunities, Resolving customer requests like shifting, disconnection issues and billing issues, Managing accounts and met / exceeded targets relating to revenue growth, profit margin, mix of products and services sales, customer retention and customer acquisition, Pipeline sales based on market research, network management and client references; planning and preparing approaches, pitches and proposals,

Participated in pricing and work order negotiations, playing a key role in developing effective company strategies and administering the hiring process of new candidates by providing them training and supporting them throughout the process. Successfully expanded the relationship with existing customers by continuously providing support and solutions that meet their requirements and objectives.

Managed the Front Line Sales Team and contributed in training/leading a team of over 40 Rural Sales Promotors on the strategy and methods to increase operational efficiency and improving productivity, Ensured timely dispatches to outlets s made maximum SKUʼs available at outlet and increased lines availability to Distributor point s market, Developed the network of distributors s new outlets in the assigned area, Identified brand/pack wise gaps in territory with the use field data for assigned market, Developed and implemented local sales promotions scheme, Collaborated with regional sales leaders around the globe in order to ensure a consistent Go-To-Market strategy, Involved in monitoring and adjusting resources and activities appropriately to maintain good customer engagement, sales process methodology and utilization, Involved in monitoring and adjusting resources and activities appropriately to maintain good customer engagement, sales process methodology and utilization, Provided support to the teams to recover from long pending overdue amounts and ensured smooth s cordial business relationships with the customers, Administered the analysis of customer business situations from multiple viewpoints to identify gaps and new opportunities, Built a global team of Advisory Sales Engineers that were directly responsible for the acceleration of revenue and channel partners, Administered the analysis of customer business situations from multiple viewpoints to identify gaps and new opportunities, Played a key role in the development of: o Systems, processes and procedures to support sustainable growth; introducing sales process and reporting that included integration of a new CRM and performance-based incentive scheme o Implementation of formal channel programs to improve sales performance and partner relationships.

Managed the front line Sales Team and coached/trained the pre-sales representatives, Developed a network of dealers and distributors in the assigned area, Identified brand/pack gaps in territory by using field data for assigned market, Designed and implemented local sales promotions scheme; conducted regular feedback sessions with team members and provided necessary inputs.