Shubham Singh
Lohegaon
Summary
Results-driven Site Reliability Engineer with a total of 8 and over 5 years of experience in financial and telecom domains, specializing in automation, CI/CD pipelines, and system reliability. Proficient in Unix shell scripting, Oracle PL/SQL, SQL, and C++, with hands-on expertise in Jenkins for streamlining deployments in high-stakes financial environments at Deutsche Bank and Credit Suisse. Experienced in middle office operations, including trade validation, reconciliation, and compliance for OTC and F&O trades. Skilled in designing automated workflows and monitoring system health to ensure operational excellence. Adept at collaborating with global teams to drive scalability, compliance, and resiliency, reducing manual efforts through automation.
Overview
8
8
years of professional experience
Work History
Associate Software Engineer
Deutsche Bank
05.2023 - Current
- Enhanced system reliability for OTC and F&O trade lifecycles by automating middle office processes.
- Implemented Jenkins workflows to streamline trade platform deployments.
- Supported middle office trade lifecycle management and compliance.
- Leveraged Splunk for real-time monitoring and conducted blameless postmortems.
- Analyzed system requirements for platform enhancements and reduced recovery time.
Operations Analyst
Cognizant - Credit Suisse
12.2021 - 04.2023
- Automated data workflows for Corporate Data HUB using Unix shell scripting and PL/SQL.
- Optimized data processing scripts using C++.
- Monitored system health with Splunk and ServiceNow.
- Supported job scheduling with Control-M and strengthened platform reliability.
- Collaborated globally to prioritize business needs and improve data workflows.
Software Engineer - Managed Services
Cerillion Technologies
10.2020 - 12.2021
- Automated telecom billing using PL/SQL and Unix shell scripting.
- Performed troubleshooting and root cause analysis for rating rejections.
- Optimized call rate configurations.
Software Engineer
Tech Mahindra
03.2017 - 09.2020
- Managed BSCS telecom billing system, automating CDR processing.
- Developed and maintained automation scripts for collections.
- Resolved application errors with cross-functional teams.
Education
Bachelor of Technology -
Lovely Professional University
05.2016
Skills
- Site Reliability Engineering
- Automation
- Incident Response
- CI/CD Pipelines
- System Monitoring
- Middle Office Operations
- Unix Shell Scripting
- Oracle PL/SQL
- SQL
- C
- Oracle
- MySQL
- Splunk
- ServiceNow
- Jira
- Control-M
- Jenkins
- Git
- Process Automation
- Workflow Optimization
- OTC Trades
- Exchange Trades
- Futures & Options
- Corporate Data HUB
- Trade Reconciliation
- Google Cloud Platform
- BSCS
- Cerillion Charging System
Awards
- Pat on the Back: Streamlined trade workflows and CI/CD implementation at Deutsche Bank.
- Bravo: Recognized for automation achievements at Cognizant.
Attributes
- Strong problem-solving and analytical skills with a focus on automation and system reliability.
- Excellent communication and collaboration abilities in global, cross-functional teams.
- Proactive and detail-oriented, with a passion for driving operational excellence.
Timeline
Associate Software Engineer
Deutsche Bank
05.2023 - Current
Operations Analyst
Cognizant - Credit Suisse
12.2021 - 04.2023
Software Engineer - Managed Services
Cerillion Technologies
10.2020 - 12.2021
Software Engineer
Tech Mahindra
03.2017 - 09.2020
Bachelor of Technology -
Lovely Professional University