Shubham Sood
Summary
A Microsoft certified with 7.5 years of experience in administration of Microsoft 365, Azure, Citrix, VMware support, Active directory, Exchange online, Commvault backup server, MDM tools ( SOTI, IVANTI, BigFIX) providing OS support for Windows and MS servers.
Overview
3
3
years of professional experience
Work History
Microsoft 365 & Azure AD Administrator
Capgemini
08.2021 - Current
- Microsoft 365 Admin center, Exchange online, Security, Compliance, Team admin center and Sharepoint online administration
- Azure AD administration
- Responsible for the day-to-day issues and escalation calls.
IT Team Lead
Innovaccer
- Lead and managed a team of 5 persons
- And on-site L2 level support for corporate-wide infrastructure related issues
- I was providing support for Microsoft 365, Azure AD, and exchange admin center issues
- Azure/Citrix/VMware Virtual machines issues
- Commvault backup server
- Worked extensively within the corporate Active Directory, DNS, DHCP and Group policy environment, performing resource provisioning and troubleshooting
- Windows server 2016 administration
- MDM tools ( IVANTI, BIGFIX and SOTI ).
IT Support Specialist
Edifecs
- I was providing support for Microsoft 365, Azure AD, and exchange admin center issues
- I worked on various technologies like Citrix, VMware, Azure AD, Windows Active directory and Windows server 2016 administration
- On-Premise Exchange server issues
- Citrix Management – Creating, Troubleshooting, Backups of VM machines)
- VMware L2 support
- NOC monitoring on Solar winds – Adding, Removing, monitoring of servers on ENOC
- MDM tools.
Associate Network Engineer
Indian School of Business
- Microsoft 365 end-user support
- Microsoft products installation and troubleshooting
- Ensure smooth and proper functionality of network system
- Daily IT helpdesk tasks
- Monitoring of alarms of network devices
- Worked on Cisco Catalyst 2960 Series Switches.
Education
MSc IT Computer Applications -
Punjab University College of Information Technology
BCA Computer Applications - undefined
Punjab Technical University
Skills
- MICROSOFT
- CERTIFICATIONS
- MS - 500 Microsoft 365 Certified: Security Administrator Associate
- MS - 203 Microsoft 365 Certified: Messaging Administrator Associate
- MS-220:Microsoft 365 Certified: Exchange Online Support Engineer Specialty
- SC-400: Microsoft Information Protection Administrator
- AZ - 104 Microsoft Certified: Azure Administrator Associate
- AZ - 900 Microsoft Azure Fundamentals
Timeline
Microsoft 365 & Azure AD Administrator
Capgemini
08.2021 - Current
IT Team Lead
Innovaccer
IT Support Specialist
Edifecs
Associate Network Engineer
Indian School of Business
MSc IT Computer Applications -
Punjab University College of Information Technology
BCA Computer Applications - undefined
Punjab Technical University
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