Shubham Tripathi

Adept Sr. Salesforce Developer with a proven track record at Hexaview Technologies, specializing in Lightning Web Components (LWC) and Apex. Excelled in cross-functional collaboration and complex problem-solving, ensuring seamless integrations and enhanced business processes. Demonstrated expertise in deployment automation and version control, significantly improving project delivery efficiency.

Project 1: Travel Booking & Reservation System

Client: Travel Management Company
Role: Salesforce Developer
Technologies: Apex, Lightning Web Components, REST API, Flow Builder

• Developed a comprehensive Travel Booking and Reservation system on Salesforce to manage travel bookings for clients.
• Integrated Salesforce with an external third-party booking system via REST APIs for real-time flight and hotel bookings.
• Created custom Lightning Web Components (LWC) to provide a seamless user experience for searching, booking, and managing trips.
• Developed automated processes using Flow Builder to streamline booking confirmation, cancellations, and travel reminders.
• Built Apex triggers and classes to handle complex business logic for discounts, offers, and loyalty program management.
• Designed custom dashboards and reports to track bookings, client preferences, and revenue generation.

Project 2: Travel Itinerary Management System

Client: Global Travel Agency
Role: Salesforce Developer
Technologies: Apex, Aura Components, Process Builder, Integration

• Implemented a system for managing detailed travel itineraries for clients, ensuring seamless customer experiences.
• Developed Aura Components to display dynamic and interactive itineraries, including flights, hotels, transportation, and activities.
• Integrated with external APIs for real-time updates on flight statuses, weather forecasts, and travel advisories.
• Used Process Builder to automate alerts for upcoming trips, booking confirmations, and notifications for changes.
• Built custom Apex classes to calculate travel expenses, generate invoices, and send them to clients.
• Worked closely with the client to optimize the user interface and improve workflow efficiency.

Project 3: Customer Feedback Management System for Travel Clients

Client: International Tour Operator
Role: Salesforce Developer
Technologies: Apex, Flow, Process Builder, Lightning Web Components

• Designed and developed a customer feedback management system to collect and analyze feedback from travelers.
• Developed custom Lightning Web Components (LWC) for clients to provide real-time feedback on their travel experiences.
• Automated feedback collection and reporting using Flow and Process Builder, ensuring seamless follow-up with clients for further improvement.
• Implemented a feedback analysis dashboard to visualize customer satisfaction, allowing the client to make data-driven decisions for future tours.
• Integrated external sentiment analysis APIs to categorize and analyze customer feedback for actionable insights.

• PD1 Certified

Date of Birth: 11/01/95

Lightning Web Components (LWC), Apex, Aura Components, Triggers, Batch, Queueable Jobs, Scheduled Jobs, Profiles, Roles, Users, Email Services, Tasks, Actions, Permission Sets, Workflow, Process Builder, Flows, Approval Processes, Validation Rules, REST API, Informatica Integration, Custom API Integrations, Change Sets, Salesforce CLI, ANT Migration Tool, GitLab, GitHub, JavaScript, HTML, CSS, JQuery, SLDS, SOQL, SOSL, JIRA, VS Code, GitHub, Salesforce CLI