Results-driven IT professional with over 3 years of experience in SAP and ServiceNow, specializing in SAP Plant Maintenance (PM). Expertise in designing, developing, and enhancing enterprise applications using agile methodologies. Proven ability to troubleshoot complex issues independently and deliver high-performing solutions aligned with business objectives.
Overview
3
3
years of professional experience
Work History
Senior Systems Engineer
Cognizant Technology Solutions
Pune
01.2023 - Current
Developed and deployed 20+ ServiceNow automations reducing manual effort by 25%
Led a 15-member global team, resolving SAP and ServiceNow issues.
Executed data migration processes across SAP modules, maintaining high data integrity and facilitating seamless transition from legacy systems to SAP environments.
Performed application troubleshooting and integrated systems, reducing issue recurrence by 30%
Facilitated end-to-end system integration testing for new deployments, proactively identifying and resolving data flow discrepancies before going live.
Worked on SAP modules including exposure to Plant Maintenance (PM), handling configuration and change requests
Participated in requirement gathering, testing, and deployment of 50+ releases
Developed 50+ SOPs to enhance workflow efficiency and ensure consistency
Managed SAP user roles via GRC ensuring audit compliance
Mentored 10+ new team members reducing onboarding time by 40%
Leading IT service management solutions leveraging SAP and ServiceNow