Shubham Upadhyaya

I aspire to a challenging position in a professional Organization where I can enhance my skills and strengthen them in conjunction with Organization's goals. A self-motivated achiever with an ability to plan and execute. Seeking a challenging & rewarding opportunity with an organization of repute which recognizes and utilizes my true potential. I am key Team player who is always willing to learn and grow.

Competent and Microsoft Certified IT professional with experience managing large scale projects/environment to provide end to end delivery and production for clients. Currently working as one of APAC lead on Microsoft Teams Devices for technical assistance and readiness. I have experience in planning/deploying and changing the enterprise organization's Lync/SFB Infra to keep them rolling towards seamless experience and upgraded to Microsoft 365 service offerings. Managed end user experience-based feedback to improve the productive environment and make it more efficient and impactful to meet business needs and offerings. I have been involved in discussion with product OEMs and understanding the technical background to buy and implement the service across the organization for end users. Actively engaged in communication with respective stakeholders, leadership including non-technical users to present and explain the service to be used.

• MS-721 Microsoft 365 Certified: Collaboration Communications Systems Engineer
• MS-720 Microsoft 365 Certified: Teams Voice Engineer Expert
• MS-740 Microsoft 365 Certified: Teams Support Engineer Specialty
• MS-700 Microsoft 365 Certified: Teams Administrator Associate
• MCT - Microsoft Certified Trainer
• AZ-900 Microsoft Certified: Azure Fundamentals
• MS-900 Microsoft 365 Certified: Fundamentals
• SC-900 Microsoft Security, Compliance, and Identity Fundamentals
• ITIL Foundation v4

Teams Devices, Planning & Implementing Enterprise Voice, Direct Routing, Teams Meeting Room, Teams Phones, SIP Gateways, SIP, Office 365 Security Offering, Sensitivity Label, Information Barrier Policy, DLP, Teams & SFB Federation, Exchange Integration with Teams/SFB/Lync, Microsoft Teams Architecture, SFB/Lync Hybrid Deployment, Microsoft Teams Migration, SFB 2019 Architecture & Solution, Guest & External Access with Teams, SharePoint Online, CoPilot with Microsoft Teams, Microsoft Teams, Skype for Business Server 2019/2015, Lync server 2013, Office 365, Azure Fundamentals, Security & Compliance, SharePoint Online, CoPilot

• Date of Birth: 04/18/92
• Gender: Male
• Nationality: Indian
• Marital Status: Married