Shubham Verma
Banking and Finance
Indore
Summary
I want to build a long term career in sales with opportunities for excellent growth of organization & self. Highly organized and accomplished [Job Title] well-versed in monitoring market conditions and [Industry] changes to promote [Product or Service] options to customers. Gifted in building connections, demonstrating products and maintaining consistent sales. Persuasive negotiator with forward-thinking and performance-oriented nature.
Overview
7
7
years of professional experience
Work History
Sales officer
ME-HIN TECH – EDGE SOLUTIONS (Yes Bank Ltd.)
06.2017 - 05.2019
- Responsible for sourcing of business from dealer point as well as open market
- Dealer relationship management
- Responsible for business sourcing, Docs collection from the start to end point
- Doing disbursement
- Cross selling of other banking products
- Responsible for end use check.
- Implemented innovative process improvements that enhanced productivity and reduced operational costs.
- Supported KYC processes for prospective and existing customers.
- Identified potential risks and red flags through comprehensive customer risk assessments, mitigating potential financial losses.
- Demonstrated versatility in servicing a wide range of heavy-duty vehicles, from construction equipment to agricultural machinery.
- Facilitated smooth account opening processes for new clients, ensuring accurate documentation and efficient service delivery.
- Provided exceptional pre-and post-sales support, ensuring client satisfaction at all stages of the process.
Assistant Manager
INDUSIND BANK LTD.
05.2019 - 10.2021
- Responsible for sourcing of business from dealer point as well as open market
- Dealer relationship management
- Responsible for business sourcing, Docs collection from the start to end point
- Doing disbursement
- Cross selling of other banking products
- Responsible for end use check.
- Implemented innovative process improvements that enhanced productivity and reduced operational costs.
- Supported KYC processes for prospective and existing customers.
- Identified potential risks and red flags through comprehensive customer risk assessments, mitigating potential financial losses.
- Demonstrated versatility in servicing a wide range of heavy-duty vehicles, from construction equipment to agricultural machinery.
- Facilitated smooth account opening processes for new clients, ensuring accurate documentation and efficient service delivery.
Senior Officer
Cholamandalam Investment and Finance Company
10.2021 - 05.2022
- Responsible for sourcing of business from dealer point as well as open market
- Dealer relationship management
- Responsible for business sourcing, FI of deal and docs collection from the start to end point
- CAM preparation
- Doing disbursement
- Cross selling of other banking products
- Responsible for end use check
- Responsible for sourcing of business from dealer point as well as open market
- Dealer relationship management
- Responsible for business sourcing, Docs collection from the start to end point
- Doing disbursement
- Cross selling of other banking products
- Responsible for end use check.
- Implemented innovative process improvements that enhanced productivity and reduced operational costs.
- Supported KYC processes for prospective and existing customers.
- Identified potential risks and red flags through comprehensive customer risk assessments, mitigating potential financial losses.
- Demonstrated versatility in servicing a wide range of heavy-duty vehicles, from construction equipment to agricultural machinery.
- Facilitated smooth account opening processes for new clients, ensuring accurate documentation and efficient service delivery.
Senior Officer
ME-HIN TECH – EDGE SOLUTIONS (Yes Bank Ltd.)
5 2022 - 01.2024
- Responsible for sourcing of business from dealer point as well as open market
- Dealer relationship management
- Responsible for business sourcing, Docs collection from the start to end point
- Doing disbursement
- Cross selling of other banking products
- Responsible for end use check.
- Implemented innovative process improvements that enhanced productivity and reduced operational costs.
- Supported KYC processes for prospective and existing customers.
- Identified potential risks and red flags through comprehensive customer risk assessments, mitigating potential financial losses.
- Demonstrated versatility in servicing a wide range of heavy-duty vehicles, from construction equipment to agricultural machinery.
- Facilitated smooth account opening processes for new clients, ensuring accurate documentation and efficient service delivery.
Relationship Manager
Utkarsh Small Finance Bank
02.2024 - Current
- Responded to customer inquiries and resolved complaints to establish trust and increase satisfaction.
- Built and maintained relationships with new and existing clients while providing high level of expertise.
- Maintained knowledge on banking products and distribution to provide optimal service support.
- Communicated regularly with clients to understand needs, evaluate current product use and cross-sell new products.
- Achieved goals for sale of bank products and services and exceeded performance metrics for customer service.
- Provided exceptional customer service, resolving issues promptly and maintaining client trust throughout the resolution process.
- Developed and cultivated lucrative relationships with both new and existing clients through effective communication and exemplary interpersonal skills.
- Conducted regular meetings with sales teams to discuss insights on customer behavior trends, contributing to increased sales figures.
- Maintained statistical database of customers using [Software] for types of customer complaints, resolutions offered by organization and satisfaction rating by customer.
Education
MBA - Finance and marking
I.P.S Academy Indore ( DAVV University, Indore )
BCA - undefined
Gicts College, Gwalior ( M.C.N.U.J.C University, Bhopal)
S.S.C -
KIDDY’S Corner School, Gwalior ( M.P Board )
H.S.C -
KIDDY’S Corner School, Gwalior ( M.P Board )
Skills
Banking and Finance accounts: Current Accounts, Savings Accounts
Insurance: Life Insurance, General Insurance
Operations: Handling money inward and outward cashflow, performing KYC checks
Loans: Car Loans, Bike Loans, LAP (Loan Against Property), Home Loans, Commercial Loans, Construction Equipment Loans, Personal Loans, Credit Cards, Current Credit Limits, Overdraft Limits, Property Agents Limits
Promotional Sales Events: Experienced in organizing and managing promotional sales events to drive business growth
Programming in Python: Basic knowledge of Python programming for data analysis and automation tasks
Excel: Proficient in Microsoft Excel, including advanced functions and data analysis tools
Banking Software: Skilled in using banking software such as LOS (Loan Origination System), APS (Application Processing System), and Finone
SQL (Structured Query Language): Knowledgeable in SQL for database management and reporting
Power BI (Microsoft): Experienced in using Power BI for creating data visualizations and business intelligence reports
Personal Information
- Father's Name: Mr Surendra Varma
- Date of Birth: 09/03/1994
- Nationality: Indian
- Marital Status: Single
Disclaimer
Do here by declare that all the information given above is true and correct to the best of my knowledge.
Timeline
Relationship Manager
Utkarsh Small Finance Bank
02.2024 - Current
Senior Officer
Cholamandalam Investment and Finance Company
10.2021 - 05.2022
Assistant Manager
INDUSIND BANK LTD.
05.2019 - 10.2021
Sales officer
ME-HIN TECH – EDGE SOLUTIONS (Yes Bank Ltd.)
06.2017 - 05.2019
Senior Officer
ME-HIN TECH – EDGE SOLUTIONS (Yes Bank Ltd.)
5 2022 - 01.2024
MBA - Finance and marking
I.P.S Academy Indore ( DAVV University, Indore )
BCA - undefined
Gicts College, Gwalior ( M.C.N.U.J.C University, Bhopal)
S.S.C -
KIDDY’S Corner School, Gwalior ( M.P Board )
H.S.C -
KIDDY’S Corner School, Gwalior ( M.P Board )