SHUBHAM VERMA

1. Researching partners: Identifying potential partners, negotiating terms, and managing relationships.
2. Create joint marketing campaigns, manage sponsorship agreements, or establish co-branded content to increase visibility and generate leads for both.
3. Analyzing data: Using analytical and critical thinking skills to translate data into insights.
4. Conducting market research: Collecting, analyzing, and interpreting data to identify customer needs and preferences.

5. Building relationships: Building and maintaining relationships with customers to personalize the customer experience and cultivate long-term customer loyalty.

6. Staying informed: Staying informed about market trends and adjusting ad placement strategies.

7. Working with other departments: Collaborating with other departments to ensure a successful partnership
8.Create, manage, and execute marketing initiatives.

• Ensuring target achievement on sales of personal loans through DSA, in accordance with the business requirements of the organization.
• Managing, Developing, and training third-party channels for personal loans and small-ticket business loans.
• Interacting with Credit, Operations, Customer's, and DSA's for ensuring achievement of target.
• Responsible for training and motivating external channel partners for high penetration.
• Responsible for maintaining IRR (16%) and 3.5% (PF + TPD).
• Understanding competitors' product offering in the market and educating the external team for higher penetration.
• Capping delinquency by building a good portfolio.
• Helping the Collections team as and when required.
• Responsible for internal credit card business from 6 branches, along with ROM retail assets teams (PL, UC, CD, LFR, TW), from Feb 21 to May 21.

• Oversaw performance and productivity of the ROMG team's 15 DST members.
• Oversaw credit card business from four major financial platforms: Bank Bazaar, Paisa Bazaar, Credit Sathi, and IndiaLends.
• Collaborated with credit, operations, verification, and risk departments
• Monitored routine business activities, maintaining desirable approval standards.
• Enhanced overall conversion through targeted improvements.
• Initiated multiple corporate events each week.
• Introduced Covid-19 insurance plans to clients during the pandemic.
• Led weekly team reviews to assess progress.

• Consistently deliver exceptional customer support
• Focused on client acquisition and retention.
• Acquired high-net-worth clients for premium products
• Arranging corporate activities and maximizing productivity by acquiring new clients for the organization.
• Regular client communication to address queries and complaints
• Increased revenue by offering value-added services
• Collaborated with Merchant Acquisition Team to resolve card acceptance issues.