Summary
Overview
Work History
Education
Skills
Certification
Timeline
Key Highlights
SoftwareEngineer
Kumar Shubham
Open To Work

Kumar Shubham

Kolkata

Summary

Software Engineer with 3+ years of experience in observability, automation, and production and distributed systems. Specialized in building AI-driven monitoring, RCA systems, and intelligent alerting using Python, Splunk, and Generative AI. Proven ability to improve incident response, system reliability, and reduce manual effort through automation.

Overview

3
3
years of professional experience
1
1
Certification

Work History

Software Engineer

Accenture
Kolkata, India
10.2022 - Current
  • Built Splunk-based 5xx alerting and automated RCA workflows using Power Automate and n8n
  • Developed Python automation (GCP SDK) for hourly Kubernetes cluster/pod health monitoring with proactive alerting
  • Created dashboards for LLM, KB, Agentic workflows, and API monitoring improving observability and reducing incident triage time
  • Designed automated RCA workflows for application and infrastructure alerts, reducing manual investigation effort
  • Monitored production systems using Splunk, AppDynamics, Grafana, and AWS
  • Performed RCA for API failures and latency issues using logs and metrics
  • Automated weekly reporting using Python, improving reporting efficiency
  • Executed 500+ change requests and coordinated deployments ensuring zero SLA breaches
  • Worked on API testing, debugging, monitoring, and Kubernetes health checks using Dynatrace, Splunk, and ServiceNow

Education

B.Tech - Mechanical Engineering

Haldia Institute of Technology
Haldia
01-2022

Skills

  • Java
  • Python
  • Generative AI
  • Agentic AI
  • Databricks
  • AWS
  • GCP
  • Splunk
  • AppDynamics
  • Grafana
  • Dynatrace
  • CI/CD
  • Jenkins
  • Microservices
  • Git
  • Postman
  • Jira
  • Observability
  • Incident Management
  • RCA
  • SRE Practices

Certification

  • Generative AI Engineer Associate - Databricks
  • Agentic AI - Accenture (Stanford HAI)

Timeline

Software Engineer

Accenture
10.2022 - Current

B.Tech - Mechanical Engineering

Haldia Institute of Technology

Key Highlights

  • Built AI-driven RCA and alerting systems integrating Splunk, Power Automate, and n8n
  • Automated Kubernetes cluster monitoring using Python (GCP SDK) with real-time Teams alerting
  • Executed 200+ production deployments and maintained zero SLA breaches
  • Designed observability solutions for LLM, API, and cloud-native systems improving incident triage time
  • Experienced in handling high-priority incidents in production environments
Kumar Shubham