Gunjak Rajak
Gwalior
Summary
As a passionate and results-driven professional, I am eager to contribute my skills as a Brand Promoter, Sales Associate, Customer Relationship Officer, Cashier, or Customer Support Executive. My commitment to delivering exceptional customer experiences and driving brand loyalty aligns perfectly with your team's goals. I am excited about the opportunity to leverage my expertise in sales and customer service to help elevate your brand and foster lasting relationships with clients.
Overview
7
7
years of professional experience
Work History
Brand Promoter As IPro
Apple
Gwalior
03.2023 - Current
- Engaged customers by demonstrating product features and benefits effectively.
- Assisted in creating visually appealing displays to enhance brand visibility.
- Collaborated with team members to execute promotional events and activities.
- Educated customers on product usage, ensuring a positive experience with devices.
- Provided feedback on customer interactions to improve service strategies.
- Participated in training sessions to stay updated on product knowledge and trends.
- Supported inventory management by tracking promotional materials and merchandise levels.
- Collected data from customer feedback forms and used it to improve customer service experience.
Sales Associte
Relience digital retail
Gwalior
03.2022 - 03.2024
- Assisted customers with product selection and inquiries.
- Adapted sales strategies based on customer interactions and feedback to improve results.
- Tracked sales performance metrics to identify trends in market place.
- Attended weekly team meetings to review performance goals and objectives.
- Provided exceptional customer service and resolved complaints promptly.
- Participated in training programs to enhance product knowledge.
- Helped customers find specific products, answered questions, and offered product advice.
CRO - Customer Relationship Officer
Worlds pf titans
Gwalior
04.2021 - 03.2022
Cashier
Green super store
Gwalior
06.2019 - 03.2022
CSE - Customer Support Executive
karvy data management service pvt ltd
Gwalior
09.2018 - 06.2019
Education
PGDCA -
Jiwaji University
Gwalior01.2016
Bachelor of Commerce -
Jiwaji University
Gwalior01.2015
Board of Secondary Certificate Examination (HSSC)- 12th -
M.P. Board
Gwalior01.2012
High School Certificate Examination - 10th -
Mp Board
Gwalior01.2010
Skills
- MS Word
- MS Excel
- MS PowerPoint
- Written Communication
- Customer Support
- Good Communication
- Sale Bill Creation
- Purchase Entry
- Cash Entry
- Internet Usage
Languages
- English
- Hindi
Personal Information
- Father's Name: Mr. Kashiram Rajak
- Date of Birth: 05/05/94
- Gender: Female
- Nationality: Indian
- Marital Status: Unmarried
- Religion: Hindu
Accomplishments
Star of the Month, 2023
2 times best attachment of the month, 2023
2 times best attachment of the month, 2023
Timeline
Brand Promoter As IPro
Apple
03.2023 - Current
Sales Associte
Relience digital retail
03.2022 - 03.2024
CRO - Customer Relationship Officer
Worlds pf titans
04.2021 - 03.2022
Cashier
Green super store
06.2019 - 03.2022
CSE - Customer Support Executive
karvy data management service pvt ltd
09.2018 - 06.2019
PGDCA -
Jiwaji University
Bachelor of Commerce -
Jiwaji University
Board of Secondary Certificate Examination (HSSC)- 12th -
M.P. Board
High School Certificate Examination - 10th -
Mp Board