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With over 20 years of extensive experience in the IT training industry, I bring a unique blend of technical expertise, content development acumen, and leadership capabilities. Currently serving as a Senior Training Consultant at NIIT Limited, I have previously held key positions such as Tech Lead (Product Development), Product Engineer (Software Development), and Senior Manager – Learning Development, contributing significantly to both technical and managerial functions across my career. My professional journey spans across Software Development, Learning Content Creation, and Technology Training, with hands-on experience in Java Full-Stack, MEAN/MERN Stack, DevOps, AWS Cloud, RDBMS, and MongoDB. I have led multiple cross-functional teams, managed end-to-end training life cycles, and driven curriculum innovation initiatives to align with evolving industry trends. A key pillar of my recent work has been the strategic integration of Generative AI (GenAI) tools into learning and development programs. I specialize in utilizing AI-powered tools like ChatGPT, Gemini, GitHub Copilot, and Tabnine to enhance both training delivery and software development efficiency. My managerial focus involves fostering innovation through AI, mentoring teams on AI adoption, and ensuring alignment with organizational goals in digital transformation. I have successfully conducted numerous workshops and webinars on emerging areas such as Prompt Engineering, equipping learners and professionals with the skills to effectively utilize AI in real-world scenarios. My approach emphasizes interactive, multimedia-rich training environments, including the creation of AI-generated images, music, and videos, to boost learner engagement and retention. From a managerial standpoint, I have: Led training strategy initiatives that improved program effectiveness and learner outcomes. Mentored and upskilled internal training teams on modern tools and pedagogical approaches. Collaborated with stakeholders and clients to tailor training solutions that meet business objectives. Monitored key performance metrics to assess training impact and continuously refine delivery models. Championed a culture of continuous innovation and knowledge sharing, especially in the domain of AI-enhanced learning. My ability to bridge technical depth with a strategic vision for education and team leadership enables me to design, lead, and scale impactful training programs that empower both individuals and organizations to thrive in a technology-driven world.

Experienced professional with overall 22 years of experience, with balanced Operations, Customer Service and Training & Development exposure across varied industries, namely Market Research, Telecom, Retail, BPO and Consumer Healthcare. Currently looking ahead to leveraging expertise being in a leadership role, towards maximizing employee performance, team productivity and quality assurance with effective training programs.

 Team player who is results-oriented and has excellent organizational and attention-to-detail skills. Proven ability to manage many projects at once. As a clear and authoritative speaker who communicates ideas with enthusiasm and insight, I am seeking an interesting full-time job that will allow me to put my communication, time management, and problem-solving skills to good use.  Proactive leadership and strategic planning have resulted in gains in sales, profit, and service metrics. Dedicated manager with experience implementing initiatives and providing excellent customer service. Innovative banking professional with an in-depth understanding of best practices and expertise in relationship building, communication, and program management. Recognized for dependability and efficacy in prioritizing tasks while maintaining a positive mindset.  Eager to pick up new skills and move into technology while taking on greater responsibility to help the team succeed. 

I am a dynamic, accomplished and commercially aware Payroll/HR professional. 26 years of experience ensuring customers receive an accomplished delivered training strategy that minimise employee resistance and maximise employee engagement. My leadership skills present a strong presence in problem solving and resolution. I have the skills and ability to quickly gain organisational insights as an analytical thinker and operational implementer with system expertise of ResourceLink. Committed to continuous improvement and impact team success.

Shubham Katara

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Senior Training Consultant

IT Specialist

Training Consultant

Education

Bachelor of Theology - Computer Science

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Senior Training Consultant

IT Specialist

Training Consultant

Bachelor of Theology - Computer Science

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