Summary
Overview
Work History
Education
Skills
Timeline
Generic
SHUBHAM V SINGH

SHUBHAM V SINGH

Sr. Captain
MAHARASHTRA MUMBAI

Summary

Dedicated, hardworking restaurant management professional with extensive daily planning and operations experience. Skilled in staff training and development. Driven leader with strong problem-solving and customer service skills. Dedicated to providing highest level of service to customers and creating pleasant work environment for staff. Knowledgeable in food safety and sanitation protocols.

Overview

6
6
years of professional experience
3
3
years of post-secondary education

Work History

Steward

THE EMPRESA HOTEL
Mumbai
06.2017 - 04.2019
  • HANDLING RESTAURANT, BANQUET AND ROOM SERVICE

GSA

ROYAL HOMETAL SUITES
Mumbai
08.2019 - 11.2020

HANDLING RESTAURANT, BANQUET, BAR , INVENTORY AND ROOM SERVICE

Captain

DRINXEXCHANGE
Mumbai
09.2021 - 08.2022
  • Exhibited expert knowledge of alcoholic beverage service standards, laws and regulations.
  • Trained and managed dining room staff with diverse service backgrounds.
  • HANDLING RESTAURANT AND BAR
  • Displayed functional familiarity with Microsoft Office functions such as Excel and Word.
  • Supervised set up of banquet food stations and coordinated service to multiple dining areas.
  • Supervised server staff and simultaneously served personal section of tables.

Senior Captain

The Myraid
Mumbai
09.2022 - Current
  • Handling Restaurant, Bar , Cashier, Bar inventory , Room Service and Banquet.
  • Interacted with team members, encouraging each to be outgoing and offer excellent service to customers.
  • Hired, trained and scheduled staff to maintain adequate coverage for successful operations.
  • Arranged food, utensils and condiments on trays to serve meals with necessary items.
  • Met with event director to discuss event details, timelines and specific equipment that would be required.
  • Kept guest areas clean, removing trash and dirty dishes.
  • Organized and oversaw food service training to educate employees on resetting tables, relaying orders to cooks and upselling food and beverages.
  • Supervised and mentored kitchen and serving staff.
  • Followed safety procedures and incorporated safety equipment to reduce injury and loss.

Education

DIPLOMA - Hotel Management

INDIAN INSTITUTE OF HOSPITALITY AND MANAGEMENT
Mumbai, India
06.2014 - 05.2017

Skills

Safety standards and protocols

Table clearing

Customer assistance

Relationship building

Staff supervision

Corporate event management

Staff Management

Food safety and sanitation

Wine service

Food and beverage pairings

Cash Handling

Banquet coordination

Timeline

Senior Captain

The Myraid
09.2022 - Current

Captain

DRINXEXCHANGE
09.2021 - 08.2022

GSA

ROYAL HOMETAL SUITES
08.2019 - 11.2020

Steward

THE EMPRESA HOTEL
06.2017 - 04.2019

DIPLOMA - Hotel Management

INDIAN INSTITUTE OF HOSPITALITY AND MANAGEMENT
06.2014 - 05.2017
SHUBHAM V SINGHSr. Captain