Shubhang sharma
Noida
Summary
Dynamic retail professional with extensive product knowledge and a proven track record at Delhi Duty Free Services, excelling in sales techniques that enhance customer satisfaction and drive revenue growth. Recognized for strong cash handling skills and a commitment to delivering exceptional service while consistently achieving sales goals. Highly adaptable and dedicated to contributing to team success through continuous learning and improvement.
Overview
4
4
years of professional experience
Work History
Brand Ambassador
Delhi Duty Free Services
06.2023 - Current
- Embraced customer first selling strategy to deliver positive customer experience and achieve daily sales goals.
- Resolved customer concerns in adherence with company policy with customer satisfaction in mind.
- Interacted face-to-face with customers to promote products and services and increase sales.
Retail Sales Associate
Delhi Duty Free Services
05.2022 - 05.2023
- Worked flexibly across multiple customer access points.
- Worked checkout and floor sales during peak seasonal trade periods.
- Cash Till handling
- Take care of Daily stocks and handovers
Industrial Trainee
Taj Hotels
Agra
03.2021 - 06.2021
- Completed all tasks efficiently and timely, as instructed by industrial managers.
- Gained practical experience of tool management by assisting managers and supervisors with various tasks.
- Took further assessments to evaluate expertise gained and identify learning gaps.
Education
Bachelor of Science - Hospitality and Hotel Administration
Institute of Hotel Management
Kurukshetra, Haryana03-2022
Certificate of Higher Education - Science
Yadu Public School
Noida, UP2019
Skills
- Extensive product knowledge
- Sales techniques
- Product demonstration
- Adaptable and flexible
- Technical skills
- Customer service
- Cash handling
- Retail Sales Experience
Accomplishments
- Employee of the Month achievements
- Recognized by management for best behaviors, leading to increased sales
Interests
Hobbies : , Listening to music, Reading, Baking and Cooking
Languages
Hindi
First Language
English
Upper Intermediate (B2)
B2
Timeline
Brand Ambassador
Delhi Duty Free Services
06.2023 - Current
Retail Sales Associate
Delhi Duty Free Services
05.2022 - 05.2023
Industrial Trainee
Taj Hotels
03.2021 - 06.2021
Bachelor of Science - Hospitality and Hotel Administration
Institute of Hotel Management
Certificate of Higher Education - Science
Yadu Public School
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