Badminton
Shubhangi Jaysingh Tambe
Navi Mumbai
Summary
To secure a position in a professional environment where my skills are valued and can contribute to organizational growth. I aim to leverage my management, supervision, and administrative skills for mutual success.
Overview
18
18
years of professional experience
2007
2007
years of post-secondary education
Work History
Customer Success Manager and Network Analyst
Accenture
2023.08 - 2025.02
- Develop post-sales customer relationships to foster loyalty and growth
- Collaborate with cross-functional teams to ensure customer satisfaction with services/products
- Support complex and strategic global accounts, ensuring ownership and resolution of issues
- Coordinate onboarding and implementation projects for new customers
Senior Associate
Altisource Business Solutions Pvt. Ltd.
2015.03 - 2023.07
- Managed an outbound process for Assurant, a mortgage insurance process
- Obtained and updated insurance information on mortgaged properties
- Consistently achieved daily productivity and quality targets
Senior Customer Representative
Inventurus Knowledge Solutions
2014.08 - 2015.03
- Delivered customer service solutions for a diverse client base
Customer Support Representative
First Source Ltd.
2013.08 - 2014.08
- Handled inbound customer queries for Airtel prepaid and postpaid mobile connections
- Ensured adherence to schedules and maintained average handling time (AHT)
IT & Human Resource Associate
Barclays Technology Center India
2007.07 - 2008.04
- Supported IT and HR functions, contributing to process efficiency
Education
Bachelor of Business Administration -
Shivaji University, B.V.I.M. College
Higher Secondary School Certificate - undefined
Kendriya Vidyalaya
Secondary School Certificate - undefined
Kendriya Vidyalaya
Skills
- Achieving Results
- Teamwork and Collaboration
- Strong Interpersonal and Communication Skills
- Adaptability to New Ideas and Approaches
- Loyalty and Ambition
- Honesty and Integrity
- Commitment and Passion
- Decision-Making Capabilities
- Accountability
Personal Information
Date of Birth: 01/19/84
Place
Kalamboli, Maharashtra
Disclaimer
I hereby declare that the above-mentioned information is correct to the best of my knowledge and belief.
Interests
Timeline
Customer Success Manager and Network Analyst
Accenture
2023.08 - 2025.02
Senior Associate
Altisource Business Solutions Pvt. Ltd.
2015.03 - 2023.07
Senior Customer Representative
Inventurus Knowledge Solutions
2014.08 - 2015.03
Customer Support Representative
First Source Ltd.
2013.08 - 2014.08
IT & Human Resource Associate
Barclays Technology Center India
2007.07 - 2008.04
Higher Secondary School Certificate - undefined
Kendriya Vidyalaya
Secondary School Certificate - undefined
Kendriya Vidyalaya
Bachelor of Business Administration -
Shivaji University, B.V.I.M. College