Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
Generic

SHUBHANGI PANDEY

Jabalpur

Summary

Dynamic manager with 9 years of experience driving project success and enhancing team performance across various sectors. Expertise in project management, customer relationship management, and process improvement, ensuring efficient operations and timely project delivery. Proven ability to foster collaboration among teams and stakeholders, leading to increased productivity and morale. Committed to leveraging strategic insights and leadership skills to contribute to organizational growth and success. Results-oriented approach focused on achieving objectives while maintaining high standards of quality and efficiency.

Overview

11
11
years of professional experience
1
1
Certification

Work History

Project Engineer

INDIAN INSTITUTE OF TECHNOLOGY BHILAI
04.2024 - 06.2024
  • Develop detailed project plans, schedules, and work breakdown structures.
  • Coordinate and manage project timelines, milestones, and deliverables.
  • Monitor project progress and make adjustments as needed to meet deadlines.
  • Maintain detailed project documentation, including plans, reports, and records.
  • Identify and resolve technical and operational issues during the project.
  • Provide innovative solutions to overcome challenges and obstacles.
  • Secured and managed project funding, ensuring resources were allocated efficiently.
  • Developed a project plan that successfully delivered a project ahead of schedule and within budget.

Team Leader

SEETIMES NEWSPAPER & NEWS CHANNEL
09.2023 - 12.2023
  • Defined team objectives in alignment with the channel's strategy.
  • Tracked team performance and provided feedback.
  • Ensured accuracy and fairness of news content.
  • Inspired the team and fostered a positive work environment.
  • Resolved team conflicts and collaborated with other departments.
  • Contributed to development of the channel's strategic goals.

Assistant Manager Operation

Logical Lab's Pvt Ltd.
01.2022 - 07.2023
  • Guided, trained, and motivated team members.
  • Resolved customer complaints and ensured satisfaction.
  • Assisted in strategy planning and implementation.
  • Managed inventory levels and policy adherence.
  • Recruited and interviewed new staff.
  • Maintained a safe and clean work environment.

Senior Academic Counselor

VEDANTU INNOVATION PVT LTD.
03.2021 - 01.2022
  • Provided counseling to students individually and in groups.
  • Helped students define career goals and action plans.
  • Organized workshops on academic success and planning.
  • Analyzed student data to identify challenges.
  • Advocated for student well-being and support.

Assistant Manager - Customer Acquisition

Frankfinn Institute of Air Hostess Training & Arena Animation Pvt Ltd.
02.2019 - 12.2019
  • Prospected and identified potential clients.
  • Developed lead generation strategies.
  • Conducted meetings and presentations.
  • Created custom client proposals.
  • Trained staff on sales techniques.
  • Streamlined processes to boost efficiency.

Administrative Manager

Global Nature Care Sangathan's Group of Institutions
07.2016 - 02.2019
  • Handled communication and calendar management.
  • Prepared reports and presentations.
  • Maintained filing systems and databases.
  • Coordinated travel and procurement tasks.

Computer Clerk - Accounts

Govt. of INDIA - Doordarshan Maintenance Center
01.2013 - 01.2014
  • Supported the accountant with administrative tasks.
  • Handled mail and maintained records.
  • Updated employee database and prepared salary bills.

Computer Operator

M. P. State Electricity Board
01.2013 - 12.2013
  • Entered data from source documents.
  • Verified data accuracy.
  • Assisted in walk-in to sales conversion.

Education

MBA - IT & HR

LNCT Jabalpur, Rani Durgavati Vishwavidyalaya

M.Sc. - Computers

Jabalpur College Of Computers And Communication, Makhanlal Chaturvedi University

PGDCA - Computer

Smita Mahila Shikshan Sansthan, Makhanlal Chaturvedi University

B.Sc. - Computer Applications

Home Science College, RDVV

12th - undefined

MP Board

10th - undefined

MP Board

Skills

  • Customer Relationship Management (CRM)
  • New Technology & Program Development
  • Organizational & Team Management
  • MS Office & Software Expertise
  • Business Development
  • Customer Service & Problem Solving
  • Leadership & Project Management

Certification

  • Certificate in Power BI
  • Certificate in Chat GPT & AI Tool
  • Certificate in Human Resource Management
  • Certificate in Claude AI
  • Certificate in Lean Fundamental Certified
  • Certificate in Lean Project Management (Lean PM) Yellow Belt

Languages

Hindi – Highly Proficient
English – Highly Proficient

Timeline

Project Engineer

INDIAN INSTITUTE OF TECHNOLOGY BHILAI
04.2024 - 06.2024

Team Leader

SEETIMES NEWSPAPER & NEWS CHANNEL
09.2023 - 12.2023

Assistant Manager Operation

Logical Lab's Pvt Ltd.
01.2022 - 07.2023

Senior Academic Counselor

VEDANTU INNOVATION PVT LTD.
03.2021 - 01.2022

Assistant Manager - Customer Acquisition

Frankfinn Institute of Air Hostess Training & Arena Animation Pvt Ltd.
02.2019 - 12.2019

Administrative Manager

Global Nature Care Sangathan's Group of Institutions
07.2016 - 02.2019

Computer Clerk - Accounts

Govt. of INDIA - Doordarshan Maintenance Center
01.2013 - 01.2014

Computer Operator

M. P. State Electricity Board
01.2013 - 12.2013

M.Sc. - Computers

Jabalpur College Of Computers And Communication, Makhanlal Chaturvedi University

PGDCA - Computer

Smita Mahila Shikshan Sansthan, Makhanlal Chaturvedi University

B.Sc. - Computer Applications

Home Science College, RDVV

12th - undefined

MP Board

10th - undefined

MP Board

MBA - IT & HR

LNCT Jabalpur, Rani Durgavati Vishwavidyalaya

Similar Profiles

CREATE PROFILE
SHUBHANGI PANDEY