Shubhangi Pandey
Thane
Summary
Results-driven Quality Assurance Engineer with proven expertise in testing complex web applications and modern communication platforms, including Microsoft Teams, and Slack bots. Adept at API testing (Graph API, Twilio, Meta API), comprehensive regression, and defect management, consistently delivering high-quality software solutions, and enhancing system stability.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Quality Assurance Engineer
Avista Technology and Solutions Pvt Ltd
05.2023 - Current
- Developed and executed 400+ test cases for the OESuite Web Application (EHS domain) and various communication platforms, identifying and resolving 380+ defects to significantly enhance system stability.
- Led comprehensive quality assurance for Microsoft Teams and Slack bots and tab applications, including Graph API integration and regression testing.
- Managed the full lifecycle of Change Requests (CRs) and client-reported bugs, from analyzing requirements and assigning tasks to developers, to ensuring timely completion.
- Conducted end-to-end testing for a suite of Microsoft Teams bots (e.g., Announce Bot, In/Out Dashboard Bot, Are You Safe Bot, Shared Calendar Bot).
- Collaborated effectively with cross-functional teams (developers, business analysts, project managers) to optimize testing efforts and streamline product development.
- Handled customer demonstrations and managed client communication via email and chat, actively gathering feedback and proposing feature enhancements.
- Contributed to security documentation and spearheaded the setup of Twilio and Meta API business accounts for SMS/WhatsApp integration.
- Utilized Helpdesk and Trello for efficient defect management and project tracking.
Education
BSc - Computer Science
B. N. Bandodkar College of Science
Mumbai01.2022
HSC - Science
Vani Vidyalaya And Jr. College
Mumbai01.2019
SSC -
Oxford English High School
Mumbai01.2017
Skills
- Testing strategies: manual testing, functional testing, regression testing, integration testing, API testing, end-to-end testing
- Platforms and APIs: Microsoft Teams, Slack, Microsoft Graph API, Twilio API, Meta API, Azure
- Tools and technologies: SQL (basic queries), Selenium (basic), Helpdesk, Trello
- Automation exposure: TestNG, WebDriver
- Documentation: test case writing, test planning, test execution reports, security documentation
Certification
Professional Software Testing Specialist (PSTS) – Squad Infotech Pvt. Ltd., Mumbai
Languages
Languages Known: English, Hindi, Marathi
Projects
Front Accounting (ERP System for SMEs):
Description: Web-based Enterprise Resource Planning (ERP) solution designed for small to mid-sized businesses., Role: Tester (Requirement Analysis, Test Case Execution, Defect Reporting)., Responsibilities:, Conducted requirement analysis and functional testing., Designed and executed structured test cases aligned with business logic.
OpenCart (E-Commerce Platform):
Description: Open-source e-commerce platform for online merchants., Role: Tester (Functional Testing, Defect Tracking)., Responsibilities:, Performed usability and performance testing for smooth customer experience., Identified and reported UI/UX issues to enhance platform functionality.
Disclaimer
I hereby declare that the information provided above is true to the best of my knowledge. Shubhangi Pandey
Personal Details
- Date of Birth: 2001-08-03
- Marital Status: Single
Timeline
Quality Assurance Engineer
Avista Technology and Solutions Pvt Ltd
05.2023 - Current
BSc - Computer Science
B. N. Bandodkar College of Science
HSC - Science
Vani Vidyalaya And Jr. College
SSC -
Oxford English High School
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