Summary
Overview
Work History
Education
Skills
Timeline
Generic

Shubhangi Patil

Team Lead- Sales
Mumbai,MH

Summary

Dynamic team player with proven success at Craft Financial Services, excelling in client relationship management and strategic planning. Achieved significant sales targets while mentoring junior staff and enhancing team performance. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

5
5
years of professional experience

Work History

Team Lead-Sales

Craft Financial Services
05.2023 - Current

1. Sales Target Achievement

• Assist in setting and meeting individual and team sales targets.

• Convert leads into property sales.

• Conduct site visits with potential buyers.

2. Team Support & Coordination

• Support the sales team in day-to-day operations.

• Help train and guide junior sales executives.

• Coordinate between departments like marketing, legal, and customer support.

3. Lead Distribution & Follow-up

• Distribute leads among team members based on strengths and workloads.

• Ensure timely follow-up and lead nurturing by the team.

• Track lead status and conversion ratios.

4. Client Relationship Management

• Assist team members in handling high-value or complex clients.

• Resolve client escalations or concerns.

• Build long-term relationships with key clients to drive repeat business.

5. Training & Development

• Identify training needs and conduct coaching sessions.

• Keep the team updated on product knowledge, market trends, and sales techniques.

6. Reporting & Analysis

• Prepare and submit sales performance reports to management.

• Analyze team performance data to identify areas for improvement.

Assistant Manager

Craft Financial Services
05.2021 - 04.2023
  • Follow up with inquiries from marketing campaigns or online listings.
  • Qualify leads and maintain CRM/database records.
  • Assist in developing new lead generation strategies.
  • Stay updated on real estate trends, competitors, and customer preferences.
  • Share insights with the team to refine strategies and offerings.
  • Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
  • Generated repeat business through exceptional customer service.
  • Mentored junior staff members in their professional development by offering guidance/support in their assigned roles.

Management Trainee

Craft Financial Services
01.2020 - 04.2021
  • Gained knowledge of company policies, protocols and processes.
  • Developed problem-solving abilities through hands-on experience with real-life business scenarios.
  • Strengthened leadership skills by overseeing projects and guiding team members towards successful outcomes.
  • Showcased strong organizational skills by effectively managing multiple projects and tasks simultaneously, meeting all deadlines, and maintaining a high level of performance under pressure.
  • Improved management skills by participating in rigorous training programs and workshops.

Education

MBA - Marketing Management And Research

IFEEL Institute For Management Studies
Lonavla, India
05-2020

Bachelor of Commerce - Commerce

University of Mumbai
Mumbai
05-2018

Skills

Customer focus

Relationship building

Client communication

Sales expertise

Influencing skills

Strategic planning

Analytical thinking

Account management

Timeline

Team Lead-Sales

Craft Financial Services
05.2023 - Current

Assistant Manager

Craft Financial Services
05.2021 - 04.2023

Management Trainee

Craft Financial Services
01.2020 - 04.2021

MBA - Marketing Management And Research

IFEEL Institute For Management Studies

Bachelor of Commerce - Commerce

University of Mumbai
Shubhangi PatilTeam Lead- Sales