Dynamic team player with proven success at Craft Financial Services, excelling in client relationship management and strategic planning. Achieved significant sales targets while mentoring junior staff and enhancing team performance. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
1. Sales Target Achievement
• Assist in setting and meeting individual and team sales targets.
• Convert leads into property sales.
• Conduct site visits with potential buyers.
2. Team Support & Coordination
• Support the sales team in day-to-day operations.
• Help train and guide junior sales executives.
• Coordinate between departments like marketing, legal, and customer support.
3. Lead Distribution & Follow-up
• Distribute leads among team members based on strengths and workloads.
• Ensure timely follow-up and lead nurturing by the team.
• Track lead status and conversion ratios.
4. Client Relationship Management
• Assist team members in handling high-value or complex clients.
• Resolve client escalations or concerns.
• Build long-term relationships with key clients to drive repeat business.
5. Training & Development
• Identify training needs and conduct coaching sessions.
• Keep the team updated on product knowledge, market trends, and sales techniques.
6. Reporting & Analysis
• Prepare and submit sales performance reports to management.
• Analyze team performance data to identify areas for improvement.
Customer focus
Relationship building
Client communication
Sales expertise
Influencing skills
Strategic planning
Analytical thinking
Account management