Shubhangi Shinde

• Working for the FIS project and performing the same responsibilities
• Participating in workshops with technical and operational teams to support the transition.

• Led a team of ten employees, with an additional seven added in July following the resignation of a senior supervisor colleague.
• Review the performance of direct reportees and conduct one-on-one meetings with them each month.
• Create job requisitions in Workday and carry out the initial interview round.
• Maintain leave tracker, approve leaves in Workday.
• Create backups for team members, and reassign the work in their absence.
• Update daily counts of work received and completed for reporting purposes.
• Ensure timely month-end closure by reviewing unbilled and open sales order reports.
• Handling queries, escalation of team, and providing guidance.
• Investigating and providing details for client queries.
• Supplying data for ad hoc GPO requirements, external audits, etc.
• Work as a Quality Analyst as well, reviewing contract setups and credit memos, and releasing invoices for two Contract Analyst's business units.
• Review and provide details for queries on revenue recognition as and when received.
• Perform checks on the expiration report.

• Led a team of 10 people.
• Reviewed teams' daily and monthly tasks, providing guidance on performance improvement.
• Managed escalations and queries efficiently.
• Perform the controls on revenue processes in scope and ensure adequate controllership is always maintained, flag to the Revenue Controller in exceptional.
• Provide regional input on revenue reporting to the Revenue Controller. Regular checks on Unbilled and Deferred revenue, and conduct governance calls with Revenue controller on a monthly basis.
• Identify MJEs to post in month end and instruct the team accordingly.
• Meet the KPIs set by the Leadership team.
• Prepare dashboards, lead the team in management calls.
• Develop robust talent of team members and groom them for the next position. Provide regular training and mentoring to team members.
• Internal role transfer readiness framework and creating backup for critical roles.
• Review mid-year and annual performance, and provide feedback to team members.
• Conduct the level 1 interviews for new hiring.
• Keep the trackers updated for team, like leave planner, back-up, etc.

· Contract Management & Co-ordinate with onshore commercial team to get submitted all legal & supporting documents.

· Perform Gatekeeping by approving opportunity (bids/quotes) in MS-Dynamics (previously in Salesforce)

· Prepare billing runs and perform month-end activities related to revenue and receivables.

· Dispatching of invoices to the end customers via the proper mode, web portal, Preparing of month end reports, Unbilled and Deferred reports

· Work with Revenue Controlling team to support their deliverables, including Customer invoicing, credit management, and customer credit verification.

· Accounts Receivable management including Revenue recognition.

Support revenue closing activities, including accruals and reconciliations are appropriate & accurate and are performed in accordance with US-GAAP rules, Global COE processes, and together with the Operational Controller.

Perform revenue recognition in accordance with US-GAAP criteria and maintain relevant documentation for auditing purposes.

Ensured appropriate and accurate revenue accounting in accordance with US GAAP.

• Calculated payments and analyzed rebate processes for customer contracts.
• Monitored customers' revenue to ensure additional incentives.
• Recorded monthly prorated revenue to facilitate payment processing.
• Processed data using MS-Access for a major revenue client
• Resolve the queries of team members, provide feedback on errors.
• Publish daily accuracy report to team and higher management.
• Get on a call with the offshore team to understand new updates.
• Provide training to new joiners, conduct the PKTs every month.
• Key enters the contract details in the system as per the data provided by the Account Executive.
• Do work allocation to team as and when received.
• Help and provide support to other associates and auditors.
• Strong pillar of the team.
• Correct the errors for tracking ID and send for billing.
• Cross-check tracking ID in On-demand system to avoid duplicate billing.
• Update errors in the database for team and send report to offshore team.
• Check old items that are lying in the system and resolve them with the users.
• Audit tracking IDs, work on reports in Citrix, and provide those to higher management.