Shubhangi Tiwari

* Worked with like minded people in developing library and resource center for Central Jail inmates Gwalior.

* Interacted with female prisoners on day to day basis.

* Conducted awareness drives for importance of basic education and knowledge for leading a better life and dealing with isolation.

* Organized elementary classes for women with zero literacy background.

* Heard stories and issues of inmates to understand their psychological conditions and work accordingly.

* Conducted motivation and self help sessions for inmates with urge to start a new better life after getting indulged in outer society.

* Worked on developing skills of inmates to use it as bread earning source.

* Conducted events for children of female inmates living with them for their mental development.

• Sorted and organized materials such as physical files, tracking spreadsheets and reports.
• Answered incoming telephone calls, took down messages and provided information.
• Produced high-quality documents, spreadsheets and presentations for internal and customer-facing needs using MS Office suite.
• Organized company files and created support system to decrease workload and increase productivity of account managers.
• Helped with administrative support, including managing incoming calls, coordinating files and sorting mail.
• Completed clerical tasks such as filing, copying and distributing mail.