Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
Shubhanjana Ghosh

Shubhanjana Ghosh

Summary

Dynamic experienced Practice Lead with 17 years of experience in Energy & Utilities industry, specializing in product positioning, solution delivery - CRM, Metering & Billing Solutions, sales, and domain consulting; has a strong background in CPQ, Oracle CC&B and MDM solutions and has led multiple teams to deliver innovative solutions for global clients.

  • Leadership and Business Development: Currently a Practice Lead at Wipro Technologies, she drives new solutions, go-to-market strategies, and builds teams while generating over $2M in revenue and securing multimillion-dollar deals.
  • Product Management Experience: As a Product Sales Manager at Carrier, she enhanced existing products, researched market needs, developed partnerships, and managed product roadmaps to drive sales through direct and channel partners.
  • Consulting and Solution Implementation: With over a decade at Wipro Technologies as a Business Analyst, she implemented Oracle CC&B for major clients, led functional consultant, business analyst, and development teams, and conceptualized innovative solutions such as net metered billing, prepaid billing, and Digital Retail Utility to meet evolving market demands.

Overview

14
14
years of professional experience

Work History

Practice Lead

Wipro Technologies
05.2021 - Current
  • Responsible for new solutions, GTM strategies, build new capabilities & partner with new age cloud platforms
  • Work with geo heads to build winning proposals generating over $2M in revenue
  • Responsible to build, mentor and lead teams to deliver large transformation programs - CRM, Metering & Billing (CMB)
  • Responsible for winning multiple million-dollar for CRM & Billing
  • Proficient in converting Oracle CC&B and CX solution deals
  • Assist and conduct customer demos/presentations for presenting CRM & Billing solutions (Oracle)
  • Being the voice of the customer and providing a business perspective on value during day-to-day development of RFX

Product Sales Manager

Carrier Commercial Service
08.2019 - 05.2021
  • Responsible for selling Building Automation & IoT products for Energy Savings
  • Created outcome-based pricing models for value based proposition
  • Assist Senior Product Manager with all tasks related to the successful launching of products.
  • Research market for unmet needs.
  • Identify failures and successes of a product, using them as a springboard for future development goals.
  • Develop product road map for Building automation & IoT products (Company's own proprietary product)

CIS Implementation - Solution Architect

Wipro Technologies
07.2018 - 07.2019
  • Guided and influenced current CIS & Billing Solutions for existing partners on recommended upgrades and enhancements to integrated solutions.
  • Led consulting engagements for customer's maturity on Smart grid adaptation, technology etc.
  • Worked with customers or prospective customers to develop integrated solutions and lead detailed architectural dialogues to facilitate delivery of comprehensive solution.
  • Conducted post-sale requirements gathering, analysis and documentation.
  • Managed project planning, resource allocation, scope, schedule, status and documentation.
  • Proficient in delivering Oracle CC&B, CPQ & CRM solutions

Oracle CC&B Consultant

Wipro Technologies
08.2011 - 05.2016
  • Worked with multiple energy & Utilities customers across the globe for both regulated & deregulated markets.
  • Proficient in delivering & working in CIS and billing products like Oracle CC&B, Oracle MDM, Oracle C2M
  • Implemented Oracle CC&B solutions for leading Energy & Utilities clients like Energia group, Irish Water, Guam Power & Water Authority etc.
  • During this span, led multiple teams - Functional consultant team to design, build and implement Oracle CC&B for a leading Electricity and water distributor in North America, Business analysts' team to design and deliver a working solution which improved UK's energy system, Development & QA team to develop product features to support business requirements
  • Experience in conducting process-oriented workshops to build new processes and data models

Education

Post-Baccalaureate Diploma - Digital Social Media Marketing And Strategy

Indian Institute of Management, Kolkata, India
05-2020

B.Tech - Electronics & Instrumentation Engineering

Heritage Institute of Technology, West Bengal
08-2008

Skills

  • Energy & Utilities
  • Oracle CC&B, MDM, C2M, Salesforce, CRM, CPQ
  • Organizational development
  • Employee recruitment and hiring for practice building
  • Program Management
  • Leadership

Accomplishments

Life-time artist from Bengaluru, Karnataka in the field of performing arts at ICCR - Indian Council for Cultural Relations

Timeline

Practice Lead - Wipro Technologies
05.2021 - Current
Product Sales Manager - Carrier Commercial Service
08.2019 - 05.2021
CIS Implementation - Solution Architect - Wipro Technologies
07.2018 - 07.2019
Oracle CC&B Consultant - Wipro Technologies
08.2011 - 05.2016
Indian Institute of Management - Post-Baccalaureate Diploma, Digital Social Media Marketing And Strategy
Heritage Institute of Technology - B.Tech, Electronics & Instrumentation Engineering

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Shubhanjana Ghosh