Shubhank Saxena

• Proficiently resolve intricate customer cases, including critical production downtime scenarios, by effectively troubleshooting and delivering resolutions across various Nutanix products.
• Demonstrated expertise in Nutanix‐specific technologies, including AOS (AcropolisOperatingSystem) for Nutanix Hyper converged Infrastructure (HCI), AHV (Acropolis Hypervisor), and Karbon (Kubernetes cluster provisioning and management solution).
• Collaborated effectively with multiple prominent organizations including RedHat, NVIDIA, Microsoft, VMWare, among others, to successfully resolve complex cases.
• Collaborated closely with System Engineers and Technical Account Managers to address critical issues, offering expert technical guidance and sharing insights into industry best practices.

• Extensively worked on, products like VMware vSphere 6.x and VMware NSX.

• Worked on multiple Disaster Recovery and Backup Solutions like VMware HCX, Zerto and Veeam.

• Worked on VMware HCX - Primarily used to migrate workload across datacenters from VMware to OVHCloud

- Involved in the project myself after the acquisition for migration.

• Providing Technical Support and Advice to customers using VMware HCX and Training new Team members

and creating Knowledge Base articles to benefit the Team.

• Also, worked on vSphere Replication extensively deploying from scratch and assisting customers with their

DR solutions.

• Assisted with Live Migrations from customer's on-prem Data Center to OVH Cloud Data Center without any

downtime.

• Day to day work in OVHCloud includes assisting customers with Technical issues in Hosted Private Cloud ,

Public Cloud and Bare Metal Cloud (Dedicated Servers and VPS).

Projects Handled during Job tenure:

1. HCL Technologies.

• Cold Migrations and Hot Migrations.
• Perform Daily Checks, Weekly Checks, and Monthly Checks on regular basis like vCenter
• Converting Virtual Machines running on Workstation to VMs on ESX Server (V2V)
• Converting Physical machines to Virtual Machines using VMware Converter (P2V)
• Troubleshooting issues related to Virtual Machine vMotion, snapshots, clones, templates.
• Call logging with (VMware) Incident Management / Problem Management / Change Management.
• Check alerts of Datastore usage, ESXi hosts, Snapshot Consolidation, VMs with snapshots etc.
• Installation, Configuration, Administration and Troubleshooting of Virtualization Environment using ESXI 5.X, vsphere 5.0, Virtual Center, VI Client, Web Client.
• Updating firmware, BIOS and network driver’s version of DELL and HP servers related to ESXi.
• Updating virtual infrastructure using SSH.
• Maintaining Standard Operating Procedures — Documentation• Deploy Virtual machines from vRealize Automation.
• Planning of vCenter upgrade from vsphere 5.5 to vsphere 6.0.
• Following Daily, Weekly and Monthly checklists to keep the VMware environment healthy and compliant.
• Maintenance of vSAN environment.
• A close administration on daily tasking and monitoring the internal functioning of vSAN environment.
• Upgraded vSAN6.0 to 6.2.
• Hardware planning for the environment.
• Patch upgrade of security and everything else regarding vsphere and vSAN and vsphere data protection 6.x.
• Implementation of VMware vsphere replication for critical virtual machines for real time replication and their monitoring.

2. National Informatics Center (NIC).

• Performed implementation planning.
• Networking changes that need to done.
• Pre hardware checking of HP servers and there hardware compatibility.
• Bios setting and ESXI installations on all the servers.
• Cluster formation, adding hosts and NIC teaming and their issues.
• Installation of platform service controllers, vCenter and its configure failover.
• External database and its clustering using VMware compatibility.
• Handled licensing issues that occurred during implementation and all other issues regarding vCenter networking.
• Discussions and presentation and workaround for backups of virtual machines and division of clusters according to number of licenses and operating systems
• Resolves certificate issues.

3. Reliance Jio.

• Perform daily routine checkups of all the servers.
• Check alerts and alarms on the vCenter server.
• Virtual machines and their warning.
• Formation of daily report and document for weekly report regarding steps taken to resolve issues.
• Coordination with client and VMware Team on calls when a new case need to be open.

4. State Bank Of India.

• Was working under VMware team for the implementation vsphere of HORIZON environment.
• Performed implementation of connection servers and view composers.
• Creation of POD structure on VBLOCK storage.
• Formation of same replica of the environment for DR site.
• Creation of SOPs for different sites.
• Formation of master template.
• Routine checkup of connection servers replication with other connection servers.
• Installation of vCenter and Platform service controller for the multiple sites.
• Formation of configuration and validation workbooks.• Validation of of different sites as per the documentation including ESXi configuration, Cluster setting and DVS settings.
• Daily routine checkup of production and DR sites for vblock environment.

5. Emcure Pharmaceuticals.

• Design discussion with the Customer.
• Answered Customer questions and queries regarding backup and high avaliability of the virtual machines.
• Discussion regarding pre-implementation requirements i.e. vLAN , IP, Network switches replacement to keep the environment available.
• Performed the compatibility of the hardware and minimum firmware versions of server hard drives, SSDs and storage controllers.
• BIOS setting changes before installation of ESXi in dell H730P servers.
• Installation and network configuration of the ESXi servers.
• Discussion with Customer regarding the configurational IP addresses for the ESXi hosts and DNS entries and naming convention for all other components.
• Discussion regarding the implementation of all three clusters 2 local and 1 on remote location and there management from the single vCenter.
• vSAN configuration including patch update, compatible hardware, firmware version and HCL database and finally formation of disk groups as per the customer requirement and disk group version upgradation.
• Formation of three MS-SQL clusters for local and remote location using latest feature of vSAN called iSCSi target.
• Creation of all the required documentation and SOPs needed.
• Was the part of KT session thus explained customer day to day operations and steps that need to be performed once the environment go in production.

6. Bajaj Allianz.

• Was there as a replacement engineer to handle project at the end.
• vROPs installation and configuration.
• Log Insight installation and configuration.
• Active directory integration of vROPs and Log insight and vCenter.
• Permissions as per costumer consent.
• Whole Project documentation.
• Installation of ePOps agent on several AIX machines and there particular dashboard.

7. Infosys.
• Providing support related to any problem faced by operation Team on vsphere infrastructure.
• Which includes patches, upgrades and several requirements regarding windows and linux machines which operations team is not capable to do or facing some problem.