Shubhankar Chakraborty

A trusted pillar in admin and HR support – contract extended from 3 to 12 months due to performance excellence.

• Seamlessly led end-to-end office administration, managing facility operations, petty cash, vendor coordination, procurement, and infrastructure upkeep (ACs, UPS, safety systems) with zero escalations, ensuring business continuity, and operational excellence.
• Actively partnered with HR in talent acquisition, sourcing candidates via Naukri and LinkedIn, screening resumes, and shortlisting profiles—accelerating the hiring process and enhancing recruitment quality.
• Elevated workplace efficiency and employee experience, overseeing pantry and cafeteria operations, travel bookings, seating plans, and leading well-trained security and housekeeping teams to maintain a safe, welcoming environment.
• Recognized for reliability and initiative, maintaining audit-ready documentation, supporting leadership with calendar and meeting management, and driving cost-saving, eco-conscious initiatives that align with company values and boost administrative effectiveness.

Five Years of Zero Complaints Tenure

• Owned and streamlined complete office operations, including facility management, petty cash, employee transportation, procurement, vendor coordination, and asset upkeep (HVAC, CCTV, UPS, IT), ensuring smooth and cost-efficient daily functioning.
• Drove impactful HR collaboration, supporting recruitment, onboarding, and leading engaging employee programs like Fun Fridays, team outings, wellness breaks, and a confidential 'Employee Wellness Time'—directly boosting morale and retention.
• Pioneered workplace innovation and sustainability, launching TV/music wellness breaks, a “Green Office” plant drive, and automation projects that reduced energy costs and enhanced employee experience.
• Maintained high standards in security and compliance, overseeing access control, CCTV, server room protocols, AMC renewals, inventory documentation, and audit-ready filing systems—ensuring safety and operational transparency.
• Provided high-level leadership support and space planning, managing calendars, meetings, travel, food arrangements, and optimizing seating layouts during expansions—earning consistent appreciation from senior management.

5 Years of Exemplary, People-Centric Office Management

• Led employee support operations as the first point of contact, resolving queries with empathy and efficiency, managing ID card issuance, smart access activation, and coordinating salary account setups—delivering a seamless onboarding experience.
• Championed employee well-being and retention, introducing 'Employee Wellness Time' with HR to provide a safe space for open conversations, successfully preventing multiple high-risk resignations.
• Fostered a positive and healthy work environment through regular health initiatives, like free eye check-ups, round-the-clock pantry management (tea, coffee, milk, snacks), and enforcing a clean desk policy to promote workplace hygiene and discipline.
• Prioritized employee safety and convenience, overseeing daily transportation logistics, and deploying dedicated security for female employees working late hours (9 PM–5 AM), ensuring safe commutes and peace of mind.
• Enhanced employee engagement and workplace satisfaction by supporting fun events, TV/music breaks, and handling ad hoc service requests promptly, earning consistent recognition for people-first administration.

Office and Packaging Hub Operations

• Led full-spectrum administrative and packaging operations, managing day-to-day office functioning, packaging workflow, vendor coordination, and asset maintenance—ensuring seamless, complaint-free operations across departments.
• Oversaw inventory control and audit readiness, conducting monthly product audits, reconciling stock records, maintaining movement logs, and managing compliance documentation with complete accuracy and transparency.
• Ensured quality control, hygiene, and staff management at the packaging hub by training support staff, enforcing SOPs, monitoring attendance and leaves, and collaborating with HR for onboarding and workforce coordination.
• Recognized for operational excellence, optimizing space and asset usage, driving cost-saving initiatives, and consistently maintaining high service standards in transportation, housekeeping, and pantry management.